Julio Ramirez
Los Angeles,CA
Summary
Dynamic Operations Training Specialist with a proven track record at FedEx Ground, excelling in developing targeted learning solutions and enhancing employee engagement. Bilingual and skilled in logistics management, I effectively facilitated training sessions and improved safety protocols, driving operational excellence and fostering a culture of compliance and productivity.
Overview
9
9
years of professional experience
Work History
Operation Training Specialist
FedEx:Ground
08.2023 - Current
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Provided coaching and mentoring to employees.
- Created and oversaw safety training programs for operations.
- Facilitated virtual, in-person and blended learning sessions.
- Developed and executed performance management programs to increase employee engagement and productivity.
Operations Manager
FedEx:Ground
08.2016 - 08.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
No Degree -
Santa Ana College
Santa Ana, CASkills
- Bilingual
- Learning management systems
- Training delivery
- Production planning
- Cost control
- Operations management
- Warehouse management
- Logistics management
- Corporate training programs
- Multitasking
- Time management
- Group discussion facilitation
Languages
Spanish
Native or Bilingual
Timeline
Operation Training Specialist
FedEx:Ground
08.2023 - Current
Operations Manager
FedEx:Ground
08.2016 - 08.2023
No Degree -
Santa Ana College
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