Antoinette Mitsui Snedecor
Philadelphia,PA
Summary
A Temple University graduate with a B.S. degree in Tourism and Hospitality Management, and a current Manager-in-Training for Rooms Operations through Marriott International's Voyage Program. Originally from Kobe, Japan, I have over 5 years of diverse experience in the hotel & hospitality industry across Tokyo, Miami, and Philadelphia, and I am eager to leverage my leadership skills, and multicultural background to excel in luxury hotel operational management & sales.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rooms Operation Manager-in-Training Voyager
The Ritz-Carlton Hotel Company
Miami, FL
07.2023 - Current
- Began Marriott International's Global Leadership development program from July 2023, overseeing both front office and housekeeping departments at The Ritz-Carlton, Coconut Grove.
Hotel Marketing/Sales Promotions Intern
Hotel AZAT
Okinawa, Japan
08.2022 - Current
- Conducted research on competitor marketing and digital content.
- Helped generate and compile new leads for potential client growth, especially Western guests that visit Okinawa
- Summarized raw data and analyses and made recommendations based on findings to increase guest stays at the hotel
Executive Liason Officer
Events Planning Association
Philadelphia, PA
07.2021 - 11.2022
- Served as a key executive member for the Events Planning Associating, liaising with various Student Professional Organization to relay information regarding upcoming events, plans, and commitments.
Student Leader
Global X Learning - South Africa
Philadelphia, PA
02.2022 - 04.2023
- Went on an immersive 10-day trip led by Temple University's Diversity, Equity and Leadership program to Capetown and Johannesburg, South Africa to learn about the Apartheid System and its effects on South African society.
- Led a group of carefully selected students to guide upcoming project for the Symposium 2023
- Set meetings and assigned tasks for project
Sales Intern
Uhuru Furniture and Collectibles
Philadelphia, PA
07.2019 - 02.2020
- Moderated the organization's official Instagram Live Sale Show every Saturday.
- Greeted customers and tracked, measured and reported on furniture and items, and monitored sales list.
Hotel Front Desk Staff
Hotel AZAT
Okinawa, Japan
07.2017 - 08.2018
- Greeted guests at the front desk and engaged in pleasant conversations while managing check-in and check-in process and reservations.
- Responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concern and accommodated and translated for non-Japanese speaking guests.
Education
Bachelor of Science - Sports, Tourism And Hospitality Management
Temple University
Philadelphia, PA12.2023
Skills
- Attention to detail/detail-oriented
- Data Analysis/Marketing
- Customer service
- Leadership Skills
- OPERA MS Computer Software
- Ability to work independently and as a team
- Bilingual
- Problem-solving
- Strong Communication and Writing Skills
- Professionalism/Well-groomed
- Highly organized
- Microsoft Applications
- Enthusiastic and Positive Attitude
Certification
- Certification in Hotel Industry Analytics - May 2022-2027
- Certification in Excel 2020 Essential Training
- Completed the American Hotel and Lodging Association Human Trafficking Training
Languages
Japanese
Native/ Bilingual
English
Native/ Bilingual
Affiliations
Liason Officer for Events Planning Association
2022 South Africa Global X Learning Participant
Member of Professional Convention Management Association
Member of Intervarsity
Volunteer tutor for Petey Greene Program
Timeline
Rooms Operation Manager-in-Training Voyager
The Ritz-Carlton Hotel Company
07.2023 - Current
Hotel Marketing/Sales Promotions Intern
Hotel AZAT
08.2022 - Current
Student Leader
Global X Learning - South Africa
02.2022 - 04.2023
Executive Liason Officer
Events Planning Association
07.2021 - 11.2022
Sales Intern
Uhuru Furniture and Collectibles
07.2019 - 02.2020
Hotel Front Desk Staff
Hotel AZAT
07.2017 - 08.2018
Bachelor of Science - Sports, Tourism And Hospitality Management
Temple University