Julio Resuma
Fort Lauderdale
Summary
Road Supervisor supporting daily security operations across multiple sites. Coordinates deployment, scheduling, and coverage while training new staff on operational procedures and emergency response protocols. Strengthens safety compliance through active oversight of personnel and site readiness.
Overview
2
2
Languages
1
1
Certification
11
11
years of professional experience
Work History
Road Supervisor
Marksman Security
Fort Lauderdale, FL
05.2025 - Current
- Assisted with daily operations of security personnel to ensure compliance with safety regulations.
- Coordinated with schedule and deployment across multiple sites.
- Train new staff on operational procedures and emergency response protocols.
- Trained new staff on operational procedures and emergency response protocols.
Information Technology Analyst - Seasonal
Express Tax Services
Fort Lauderdale, FL
01.2025 - Current
- Resolve Incidents while coordinating quick user follow-up and clear communication.
- Develop software solutions that improve operational efficiency and strengthen user experience.
- Analyze system performance to identify infrastructure bottlenecks and target practical improvements.
- Troubleshoot technical issues with cross-functional teams to restore service quickly and keep work moving.
- Manage software updates to maintain compatibility and strengthen system security across all environments.
- Lead staff training on new technologies, improving day-to-day proficiency and adoption.
- Maintain across core applications through timely monitoring and fixes.
Management/Accounting - Seasonal
Express Tax Service
Fort Lauderdale, FL
01.2016 - Current
- Prepare and file individual and business tax returns to meet federal and state compliance requirements.
- Assist with simple to complex tax return preparation for individuals and small businesses.
- Train new hires, mentor staff for career growth, and deliver constructive feedback to improve performance.
- Use Microsoft Excel and Microsoft Word to maintain accurate records, prepare forms, and track filing activity.
- Follow up with clients to clarify missing information and support timely tax return completion.
Security Officer
Broward Health
01.2024 - 03.2025
- Monitored surveillance footage and security systems to detect breaches and protect patients, staff, and visitors.
- Authorized facility entry and verified access for individuals entering restricted areas.
- Conducted regular patrols throughout the facility to deter unauthorized access and maintain order.
- Investigated security breaches, incidents, and suspicious behavior, then escalated findings through proper channels.
- Prepared clear incident logs and documentation to support follow-up and ongoing security review.
Retail Sales Leader
Comcast/Xfinity
01.2019 - 12.2023
- Ensured compliance with company and retail operational policies and procedures.
- Maintained high customer satisfaction levels through proactive engagement.
- Collaborated with customer care team to address and resolve customer inquiries. to resolve customer issues, as appropriate.
- Collaborated with customer care to resolve customer issues.
Team Leader, Sales Operations
Financial Education Services
12.2016 - 11.2019
- Achieved top national sales volume, strengthening brand performance and confirming consistent execution against company targets.
- Led a direct sales team across multiple channels to improve sales effectiveness and maintain steady market coverage.
- Drove market share growth for key brands by aligning outreach, follow-up, and team selling priorities.
- Used clear communication to support customer relationships, reinforce product messaging, and keep sales activity organized.
Education
Information Technology - undefined
Florida Career College
Lauderdale Lakes, FL01-2024
Business Management & Administration - undefined
Florida Career College
Lauderdale Lakes, FL01-2023
Skills
- Product/Services sales, follow up
- Communication and Interpersonal
- skills, accurate reporting, logging,
- skills, cash handling, receiving, phone
- inventory handling
- Proficient in Microsoft Word,
- Strong communication skills
- Microsoft Excel
- Team leadership
- IT governance
- Data analysis
- Security Monitoring & Threat
- Detection
- Incident Response & Security
- Vulnerability Assessment & Risk
- Investigation
- Analysis Network Security & Firewall
- Management
- SIEM Monitoring & Log Analysis
- Endpoint Security & Malware
- Identity & Access Management (IAM)
- Detection
- Python & Security Automation Data
- Security Policies, Compliance &
- Protection & Access Control
- Documentation
LANGUAGES
French
Haitian Creole
Certification
Cybersecurity
Timeline
Road Supervisor
Marksman Security
05.2025 - Current
Information Technology Analyst - Seasonal
Express Tax Services
01.2025 - Current
Security Officer
Broward Health
01.2024 - 03.2025
Retail Sales Leader
Comcast/Xfinity
01.2019 - 12.2023
Team Leader, Sales Operations
Financial Education Services
12.2016 - 11.2019
Management/Accounting - Seasonal
Express Tax Service
01.2016 - Current
Business Management & Administration - undefined
Florida Career College
Information Technology - undefined
Florida Career College