Julio Rumayor
Turlock,CA
Summary
Experienced Counseling with over 20 years of experience in child Development . Excellent reputation for resolving problems and improving customer satisfaction. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
35
35
years of professional experience
Work History
Account Manager
H & S Wholesale
Woodlake, CA
06.2021 - 09.2024
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Mangers 18 accounts since I started my position.
- Developed highly profitable pipeline based on multiple sales penetration techniques.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Manager
Extramiles Chevron
Turlock , CA
10.2019 - Current
- Onboarded new employees, including training, mentoring and new hire documentation.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Counselor II
Creative Alternative Inc.
Turlock , CA
12.2020 - 05.2021
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits.
- Worked with prescribing professionals to get patients necessary medications.
- Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Administrative Assistant
Ceres Unified School District
03.2014 - 12.2019
- Assists the student guidance, including discipline, behavioral issues, behavioral contracts and parent conferencing.
- Promotes positive relations between the school and the community.
- Acts as a liaison between staff, parents, or parent groups.
- Provides information to and from administration advisory teams, support staff and community resource and any responding parties.
- Monitors the effectiveness of yard and cafeteria supervision; coordinates training; distributes equipment; orders supplies; coordinates activities, develops plan/projects to continually improve those conditions; assumes supervisory duties as needed.
Campus Supervisor
Ceres Unified School District
08.2008 - 03.2014
- Supervise and monitor the behavior of students who are outside of class and at school sponsored activities both on and off campus.
- Establish rapport with faculty and students in order to gain their trust and confidence.
- Assist teachers or administrators, when requested, in dealing with student discipline.
Supervisor
Excell Center Group Home
12.1989 - 06.2010
- Schedule adequate staffing of childcare workers to ensure the supervision, protection and care of children.
- Provide direct supervision to childcare worker staff and children assigned to the home.
- Page 2.
Education
Associate of Arts - Business Administration And Management
University of Phoenix
Tempe, AZ12.2024
High School Diploma -
Dos Palos High School
Dos Palos, CA05.1995
Skills
- Biopsychosocial assessments
- Dual diagnoses expert
- Counseling
- Psychotropic medications knowledge
- Crisis Intervention Techniques
- Account verification
- New account creation
- Account servicing skills
- Sales and Marketing
- Creative merchandising
- Business planning
- Budgeting
- Schedule optimization
- Job inspections
Timeline
Account Manager
H & S Wholesale
06.2021 - 09.2024
Counselor II
Creative Alternative Inc.
12.2020 - 05.2021
Manager
Extramiles Chevron
10.2019 - Current
Administrative Assistant
Ceres Unified School District
03.2014 - 12.2019
Campus Supervisor
Ceres Unified School District
08.2008 - 03.2014
Supervisor
Excell Center Group Home
12.1989 - 06.2010
Associate of Arts - Business Administration And Management
University of Phoenix
High School Diploma -
Dos Palos High School