Julio Santana
Belleville,IL
Summary
To secure a position where my knowledge and experience can be utilized to benefit employers and contribute to organizational growth and development .
Overview
14
14
years of professional experience
Work History
Dantes Night Club
Owner
09.2015 - 12.2020
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
El Rancho Restaurant
Owner
08.2012 - 08.2015
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Supervised daily activities of restaurant and 25 employees.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed payroll, daily deposits, and cost controls.
Bartender
El Conquistador Hotel
07.2010 - 07.2012
- Served high customer volumes during special events, nights, and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Kept bar presentable and well-stocked to meet customer needs.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Marriott Hotel
06.2007 - 06.2009
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Education
Associate of Arts -
Barber Certified
San Juan, Puerto RicoHigh School Diploma -
Antonio Sarriera High School
San Juan, Puerto Rico05.1995
Skills
- Data Entry
- Account updating
- Scheduling
- Marketing
- Business Administration
- Operations Management
Timeline
Dantes Night Club
Owner
09.2015 - 12.2020
El Rancho Restaurant
Owner
08.2012 - 08.2015
Bartender
El Conquistador Hotel
07.2010 - 07.2012
Bartender
Marriott Hotel
06.2007 - 06.2009
Associate of Arts -
Barber Certified
High School Diploma -
Antonio Sarriera High School