Julio Sosa Morales
Las Vegas,NV
Summary
Driven Busser with eight years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
5
5
years of professional experience
Work History
Busser
Javiers
03.2022 - 09.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Busser
Toca Madera
08.2022 - 10.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Trained new staff in bussing and cleaning procedures.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Busser
Estiatorio Milos
05.2020 - 03.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Provided attentive service and proactively assessed guest needs.
Busser
Embassy Nightclub
06.2018 - 02.2020
- Engaged in suggestive selling and other sales techniques.
- Set up advertising signs and displays on shelves, counters and tables.
- Offered product samples, answered questions and helped customers find items.
- Established rapport with customers by providing friendly and attentive service.
- Addressed customer complaints and inquiries to verify satisfaction.
Education
High School Diploma -
Del Sol Academy Of The Performing Arts
Las Vegas, NV06.2011
Skills
- Guest Satisfaction
- Restocking Condiments
- Hospitality Management
- Needs Assessment
- Time Management
- Room Inventory
- Professional Relationships
- Safety Awareness
- Strong Client Relations
- Table Bussing
- Table Setting Knowledge
- Stocking and Replenishing
- Restaurant Industry Expertise
- Interpersonal Relations
- Beverage Expertise
- Wine Pairings
Timeline
Busser
Toca Madera
08.2022 - 10.2022
Busser
Javiers
03.2022 - 09.2023
Busser
Estiatorio Milos
05.2020 - 03.2022
Busser
Embassy Nightclub
06.2018 - 02.2020
High School Diploma -
Del Sol Academy Of The Performing Arts
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