Julio A Veras Berroa
Haverstraw
Summary
Dynamic retail supervisor with four years at Amazon, excelling in customer service and conflict resolution. Proven ability to enhance customer loyalty through effective problem-solving and team leadership. Committed to maintaining high standards in inventory management while fostering a proactive and motivated team environment.
Overview
3
3
years of professional experience
Work History
Retail Supervisor
Amazon
Yonkers
10.2022 - Current
- Customer service professional with four years of experience delivering exceptional service in dynamic environments. Skilled in problem-solving, effective communication and maintaining a proactive attitude to ensure customer satisfaction. Expertise in handling inquiries, complaints and conflict resolution efficiently. My goal is to provide high quality service that promotes customer loyalty and satisfaction.
Education
Bachelor of Arts - Communications
Sacred Heart University
Puerto Rico05-2019
Skills
- Customer service
- Conflict resolution
- Inventory management
- Problem solving
- Time management
- Self motivation
- Team leadership
Languages
English
Limited
Spanish
Professional
Timeline
Retail Supervisor
Amazon
10.2022 - Current
Bachelor of Arts - Communications
Sacred Heart University
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