Julionna Colon
Washington Township,NJ
Summary
Knowledgeable and dedicated customer service professional with extensive experience in resturant/sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate/Fuel Lead
Wawa
03.2021 - Current
- I started with beverage orders, made custom beverages for costumers needs
- Cleaned blenders, tools and store
- Received and organized store shipping orders
- Handled costumer payments in a fast paced environment
- I am currently a fuel lead
- I pump gas, complete task list according to corporate standards, keep store front clean as well as the fuel court and kiosks themselves.
Retail Sales Associate
Journeys
10.2022 - 02.2023
- Greeted costumers with friendly demeanor
- Upsold shoes, accessories, and socks while meeting/exceeding expected sales requirements daily
- Received payments, handled large amounts of money, gave appropriate change
- Understanding procedures with refunds, discounts, after payment options, and commission rates.
Shift Leader
Dunkin'
12.2021 - 11.2022
- Responsible for opening and closing the store
- Counting the registers in the morning and at the end of the night
- Received on the go drink and food orders
- Made food orders, customized drink orders and mobile phone orders.
Education
Cosmetology -
Robert Fiance Beauty Schools-Perth Amboy
Pitman, NJ02.2024
High school diploma -
Acellus Academy - Homeschool
05.2022
Skills
- Communication skills
- Analysis skills
- Sales
- Time management
- Customer service
- Cash handling
- Shift management
- Organizational skills
- Merchandising
- Complaint Handling
- Guest Services
- Team Collaboration
Certification
- Cosmetology License, 02/01/24
- OSHA 10
Timeline
Retail Sales Associate
Journeys
10.2022 - 02.2023
Shift Leader
Dunkin'
12.2021 - 11.2022
Customer Service Associate/Fuel Lead
Wawa
03.2021 - Current
Cosmetology -
Robert Fiance Beauty Schools-Perth Amboy
High school diploma -
Acellus Academy - Homeschool