Julio Rolon
McCordsville,USA
Summary
Proficient office professional with a track record of accurate multitasking and timely project execution. Strong numerical aptitude and focus on goals lead to early task completion. Works well with diverse teams, applying organizational skills to improve overall productivity.
Overview
17
17
years of professional experience
Work History
Small Business Owner
DJ Rican LLC
Indianapolis, Indiana
01.2022 - Current
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors, suppliers and customers.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Extensive knowledge of various musical genres and music trends.
- Technical aptitude to use sound equipment, such as turntables, and controllers, effectively.
- Interpersonal skills to read the audience well.
- Strong verbal communication and presentation skills.
- A strong sense of timing is essential to create a consistent musical experience.
- Good organizational skills.
Civilian Pay Technician
DFAS (Defense Finance & Accounting Services)
Indianapolis, IN
10.2016 - 02.2022
- Calculated retroactive pay adjustments due to changes in salary or job status.
- Generated reports summarizing changes in employee pay entitlements due to promotion or transfer.
- Maintained up-to-date knowledge of government regulations affecting civilian pay systems.
- Performed audits on civilian pay accounts to identify errors or irregularities.
- Performed payroll processing and reconciliation of employee data to ensure accuracy of payments.
- Provided assistance with employee inquiries regarding payroll deductions and benefits information.
Customer Service Representative
Global Plastics
Indianapolis, IN
03.2011 - 10.2016
- Prepared shipping paperwork for outgoing shipments to ensure compliance and accuracy.
- Organized and filed documentation to maintain efficient record-keeping.
- Delivered customer service to multiple customers to address inquiries promptly.
- Reviewed production forecasts from customers to accurately order materials for production.
- Scheduled production travelers in alignment with customer purchase orders to streamline processes.
- Coordinated MSDS certifications for annual audits, ensuring regulatory compliance.
Solutions Specialist
Crossroads Wireless AT&T
Indianapolis, IN
07.2008 - 03.2011
- Assisted customers in selecting the most suitable products for their requirements.
- Provided technical advice on product usage and troubleshooting.
- Maintained up-to-date knowledge of product features, pricing plans, warranties.
- Participated in meetings to present statistics, sales, and business trends.
- Fostered teamwork and professionalism among supervisors and colleagues.
Education
High school diploma -
Warren Central High School
Indianapolis, INSkills
- Pay audits
- Data reconciliation
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Microsoft Excel
- Multi-tasking
- Technical assistance
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Small Business Owner
DJ Rican LLC
01.2022 - Current
Civilian Pay Technician
DFAS (Defense Finance & Accounting Services)
10.2016 - 02.2022
Customer Service Representative
Global Plastics
03.2011 - 10.2016
Solutions Specialist
Crossroads Wireless AT&T
07.2008 - 03.2011
High school diploma -
Warren Central High School
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