Lesley Lamar Miranda
10182 Casa View Dr,Tx
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Carrco Painting Contractors
Dallas, TX
07.2024 - 05.2025
- Coordinated schedules and meetings for project managers to enhance operational efficiency.
- Managed communications with clients, ensuring timely responses and fostering positive relationships.
- Streamlined document management processes, improving retrieval times and minimizing errors.
- Implemented new filing systems, increasing organization and accessibility of important project documents.
- Oversaw inventory supplies, maintaining stock levels to support uninterrupted project execution.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sales Commission Associate
Nordstrom Northpark
09.2019 - 07.2024
- Delivered expert product knowledge and styling advice to enhance customer decision-making.
- Resolved customer complaints and concerns with a focus on professionalism and friendliness.
- Cultivated strong customer relationships to enhance repeat business opportunities.
- Oversaw achievement of new sales quotas and facilitated training for new associates in product knowledge and customer service skills.
- Welcomed customers upon store entry, fostering a positive shopping atmosphere.
- Managed simultaneous customer interactions while executing special projects with enthusiasm.
- Cultivated and implemented exceptional customer experiences while fostering a strong customer-first culture.
- Educated customers on current store promotions to drive additional sales.
- Cultivated customer loyalty and retention through exceptional shopping experiences.
Style/Apparel Crew Team Leader
Super Target
06.2018 - 07.2019
- Providing customer service by answering questions about store policies and procedures
- Operating cash registers to process customer purchases
- Stocking shelves with new merchandise in accordance with departmental standards and company policies.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Initiated timely response to emails, voicemails and written correspondence.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
Education
High school Diploma -
Bryan Adams Leadership Academy
Associate's Degree -
Eastfield College
Mesquite, Tx2019
Skills
- Bilingual (English & Spanish)
- Computer literate
- Customer Service Skills
- Punctual
- Team player
- Product Merchandising
- Sales Documentation
- Client communication
- Multi-line phone operation
- Customer service excellence
- Sales achievement facilitation
- Customer relationship cultivation
- Product knowledge delivery
Timeline
Administrative Assistant
Carrco Painting Contractors
07.2024 - 05.2025
Sales Commission Associate
Nordstrom Northpark
09.2019 - 07.2024
Style/Apparel Crew Team Leader
Super Target
06.2018 - 07.2019
High school Diploma -
Bryan Adams Leadership Academy
Associate's Degree -
Eastfield College