Julissa Alvarado
Silver Spring,MD
Summary
My overall goal is to be a leader and learn how to be a professional with my work.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sammy
09.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
TGI Fridays
Amanda
05.2023 - 08.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Nadas
Mark
07.2022 - 02.2023
- Nadas was my first experience of serving and I’m so thankful they gave me a chance to learn the steps of serving
- I’ve learned how to multitask and be efficient
- I’ve learned how to be patient and understanding when it came down to guests and managers
- I’ve learned a lot about alcohol and how to manage a table
- Overall, I’ve learned how hospitality is in the serving industry.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
&pizza
Jose
01.2022 - 05.2022
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Maintained compliance with local health department regulations by enforcing strict sanitation practices and food handling guidelines.
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Proven ability to learn quickly and adapt to new situations.
Subway
Aliza
06.2021 - 12.2021
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Diploma -
John F Kennedy High School Silver Spring
1901 Randolph Rd Silver Spring, MD 20902 United St06.2023
Skills
- Teamwork Skills
- Leadership Skills
- Excellent Communication Skills
- Flexible
- Dependable
- Reliable
- Oral Communication Skills
- Friendly
- Good listener
- Hard Working
- Multitasking
- Quick Learner
- Fast Worker
- Willing to Learn
Acknowledgements
· I would like to acknowledge my previous work experiences where I gained valuable skills and knowledge
has been instrumental in shaping my professional growth, and I appreciate the experience and skills I gained during my tenure.
· I would like to recognize the opportunities I had while working at these jobs which allowed me to develop my skills in customer service, sales, multitasking, communication skills, problem solving skills, teamwork and prepare me for future challenges.
· I acknowledge the experience and knowledge gained during my time which has been essential to my professional development and success.
Personal Information
Date of Birth: 09/23/04
Timeline
Sales Associate
Sammy
09.2023 - 05.2024
TGI Fridays
Amanda
05.2023 - 08.2023
Nadas
Mark
07.2022 - 02.2023
&pizza
Jose
01.2022 - 05.2022
Subway
Aliza
06.2021 - 12.2021
Diploma -
John F Kennedy High School Silver Spring