Tinasia Cummings
Brooklyn,NY
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Primark
02.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Ride Operator
Luna Park
05.2021 - 09.2022
- Ride Operators handle mechanical riding vehicles
- Key responsibilities for this job include inspecting devices, providing instructions to riders, making sure patrons are installed safely, and implementing safety procedures.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
Mail Sorter
Pitney Bowes
01.2022 - 06.2022
- Prepare outgoing metered mail by reviewing proper date, postage, and good quality barcodes prior to being placed into production
- Communicate errors and recognize bad barcodes found in the mail
- Troubleshoot and remove mail piece jams from machine.
CHILDREN CHURCH HELPER
International Deliverance Center
09.2014 - 06.2021
- Giving out snacks, & Help setup birthday parties
- Developed and implemented educational programs for youth.
- Educated members of congregation on religious beliefs and practices.
- Assisted with organizing religious activities and services.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Maintained a clean and welcoming sanctuary by performing routine cleaning tasks before and after services or events.
SYEP
CAMBA
07.2018 - 09.2018
- Supported program coordinators in improving the overall SYEP experience for better participant satisfaction.
- Generated communications for distribution to participants' families, illustrating individual progress and future planned activities.
- Ensured compliance with safety protocols during all program activities to minimize potential risks or hazards for participants and staff alike.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Contributed to staff meetings by sharing insights, ideas, or concerns regarding ongoing programming or individual participant needs.
Education
Some college - Neuroscience
Pennsylvania State University-Penn State Berks
Reading, PA05.2026
None -
James Madison HS
Brooklyn, NY06.2021
Skills
- Problem-solving
- Leadership skills
- Organizational skills
- Basic Math (10 years)
- Babysitting
- Customer service
- Food service
- Cleaning
- Math
- English
- Guest Services
- Great Listener skills
- Has Patients
- Creative thinking skills
- Teamwork skills
- Problem-solving skills
- Social skills
- Adaptability
- Self-motivation
- Fast learner
- Determined
- Dependable
- Outgoing Personality
- Listening Skills
Certification
Driver's License, 04/01/22, 05/31/24
Assessments
- Work Motivation, Highly Proficient, 09/01/20, Level of motivation and discipline applied toward work
- Work Style: Conscientiousness, Familiar, 10/01/20, Tendency to be well-organized, rule-abiding, and hard-working
- Work Style: Reliability, Proficient, 09/01/20, Tendency to be dependable and come to work
- Food Service: Customer Situations, Familiar, 08/01/20, Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting
Timeline
Sales Associate
Primark
02.2023 - Current
Mail Sorter
Pitney Bowes
01.2022 - 06.2022
Ride Operator
Luna Park
05.2021 - 09.2022
SYEP
CAMBA
07.2018 - 09.2018
CHILDREN CHURCH HELPER
International Deliverance Center
09.2014 - 06.2021
Some college - Neuroscience
Pennsylvania State University-Penn State Berks
None -
James Madison HS