Julissa Chavoya
San Jose Earthquakes
SANJOSE,CA
1
Certification
3
years of professional experience
Guest Experience Representative with experience in guest support, cash handling, and fast-paced service. Known for strong communication, teamwork, and multitasking, with a focus on guest accommodations and positive customer experiences.
Work History
Guest Experience Representative
8 Months- Assisted guests with stadium directions, seating assistance, and general event information.
- Ensures the safety of guests by securing the prohibited items at the front gate entrance
- Responded promptly to guest concerns, escalating complex issues to supervisors.
- Supported concourse operations by monitoring guest needs and maintaining service standards.
Cashier
2 Years 6 Months- Processed customer orders accurately using POS system and handled cash, card, and mobile payments.
- Delivered friendly counter service while resolving customer questions and order concerns quickly.
- Balanced cash drawer and verified transactions to maintain accurate end-of-shift reconciliation.
- Coordinated order flow between front counter and kitchen to support timely food preparation.
Prep Cook / Dishwasher
1 Year 4 Months- Prepared ingredients following standardized recipes and production sheets.
- Chopped, sliced, and portioned food using proper knife safety practices.
- Maintained sanitation standards for workstations, equipment, and storage areas.
- Monitored freshness and labeled ingredients to support safe food rotation.
Education
High School Diploma
Skills
Guest relations
Flexible schedule
Guest accommodations
Product sales
Multitasking Abilities
Guest experiences
Certification
ServSafe
Food Handlers Certification
Timeline
Guest Experience Representative
San Jose Earthquakes
02.2026 - CurrentRead More
Prep Cook / Dishwasher
Blackstone Consulting Inc
02.2024 - 06.2025Read More
Cashier
Little Caesars Pizza
06.2023 - 12.2025Read More
San Jose Conservation Corps Charter School
High School Diploma
Read More