Dedicated Guest Experience Representative with strengths in guest relations and effective complaint handling. Committed to enhancing guest satisfaction through empathy and professionalism.
Work History
Guest Experience Representative
5 Months
Milb | 03.2026 - Current
Assisted guests with inquiries and provided information on services and amenities.
Handled guest check-ins and check-outs efficiently to enhance satisfaction.
Resolved guest complaints promptly, ensuring a positive experience.
Maintained clean and organized front desk area to promote professionalism.
Staff Nurse
19 Years 6 Months
DOC | 09.2005 - 03.2025
Administered medications and treatments following established protocols to ensure patient safety.
Collaborated with multidisciplinary teams to develop and implement individualized care plans.
Monitored patient vital signs, reporting changes to healthcare providers for timely interventions.
Educated patients and families on health management, enhancing understanding of treatment regimens.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.