Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julissa Collazo

Paterson

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Family Dollar
Paterson
08.2017 - Current
  • Trained new employees on store policies and customer service standards.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.

Barista

Dunkin Donuts
Clifton
01.2016 - 08.2017
  • Prepared and served a variety of coffee beverages and food items.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Managed cash register transactions and processed customer payments accurately.

Customer Service Representative

Walmart
Saddlebrook
09.2015 - 01.2016
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Medical Assistant -

Brandford Institute
Paterson, New Jersey
09-2021

Phlebotomy/EKG -

Brandford Institute
Paterson, New Jersey
09.2021

High School Diploma -

Passaic County Technical Institute
Wayne, New Jersey
06.2008

Radiography Technician -

Passaic County Community College
Paterson, New Jersey

Skills

  • Store Merchandising
  • Problem Solving
  • Microsoft Excel
  • BLS Certified
  • Bilingual

Languages

  • Fluent in English
  • Fluent in Spanish

Timeline

Assistant Manager

Family Dollar
08.2017 - Current

Barista

Dunkin Donuts
01.2016 - 08.2017

Customer Service Representative

Walmart
09.2015 - 01.2016

Medical Assistant -

Brandford Institute

Phlebotomy/EKG -

Brandford Institute

High School Diploma -

Passaic County Technical Institute

Radiography Technician -

Passaic County Community College
Julissa Collazo