Summary
Overview
Work History
Education
Skills
Timeline
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Julissa Fermin

Kilgore,TX

Summary

Developed skills in customer interaction and teamwork in high-energy, service-oriented environment. Strong communication and problem-solving abilities, adaptable to various situations, and capable of handling multiple tasks simultaneously. Looking to transition into new field, bringing valuable transferrable skills and customer-focused mindset.

Overview

1
1
year of professional experience

Work History

FOH Staff Member

Chic-Fil-A
03.2024 - Current
  • Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
  • Provided exceptional customer service, resulting in repeat business and positive online reviews.
  • Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
  • Maintained a clean and organized dining area, contributing to an appealing atmosphere for customers.
  • Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
  • Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.
  • Cleaned and organized kitchen, dining and service areas.

Education

High School Diploma -

Kilgore High School
Kilgore, TX
05-2025

Skills

  • Order taking
  • First aid training
  • Phone etiquette
  • Team collaboration
  • Staff coordination
  • Greeting guests
  • Money handling
  • Multitasking Abilities
  • Safe food handling

Timeline

FOH Staff Member

Chic-Fil-A
03.2024 - Current

High School Diploma -

Kilgore High School

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