Julissa Figueroa
Fort Lauderdale
Summary
Sales and service professional with extensive expertise in managing high-performing teams and elevating client satisfaction. Known for fostering strong team collaboration and consistently achieving results. Skilled in customer relationship management and strategic planning, adaptable to dynamic business requirements.
Overview
1
1
Language
5
5
years of professional experience
Work History
Sales and Service Manager
Sephora
Fort Lauderdale, FL
03.2023 - Current
- Facilitated team meetings to evaluate sales strategies, performance metrics, and customer service best practices.
- Mentored team members on effective selling techniques, fostering a collaborative environment focused on achieving targets.
- Experienced in retail operations, including daily updates, inventory management and team support.
- Constantly meeting and exceeding sales.
- Led daily operations while ensuring exceptional customer service and adherence to Sephora standards.
- Dependable and punctual with an excellent attendance record
Insurance Agent
Great Florida Insurance
Fort Lauderdale, FL
03.2021 - 2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Northeast High School
Oakland Park06.2018
Skills
Sales performance and goal achievement
Client experience and customer service
Problem-solving
Adaptability
Collaboration and teamwork
Conflict Resolution
Attention to detail
Accomplishments
- Advanced within the company within six months by consistently exceeding performance expectations.
Languages
Spanish
Full Professional
Timeline
Sales and Service Manager
Sephora
03.2023 - Current
Insurance Agent
Great Florida Insurance
03.2021 - 2024
High School Diploma -
Northeast High School