Julissa Garcia
Pico Rivera
Summary
Dynamic Key Holder at Joe's Boots with a proven track record in enhancing customer satisfaction through exceptional service and effective communication. Skilled in cash handling and team development, I contributed to a well-organized store environment and supported visual merchandising, driving sales and fostering a welcoming atmosphere for customers.
Energetic and compassionate with engaging students and fostering positive environment. Possesses solid understanding of child development principles and effective communication and organizational skills. Committed to creating supportive and enriching after-school experience that encourages growth and learning.
Overview
1
1
year of professional experience
Work History
After-School Program Leader
Boys and Girls Club
Whittier, CA
10.2025 - 06.2026
- Organized engaging after-school activities to promote social skills and teamwork with members.
- Facilitated educational programs, enhancing students' academic performance through interactive learning experiences.
- Supervised daily operations, ensuring a safe and supportive environment for all members and staff.
- Developed strong and respectable relationships with students, fostering trust and encouraging positive behaviors.
- Monitored member safety while conducting indoor or outdoor activities.
Key Holder/ Sales Associtae
Joes Boots
Montebello, CA
04.2025 - 10.2025
- Assisted in daily store operations, ensuring efficient customer service and smooth transactions.
- Learned inventory management processes to support stock organization and replenishment efforts.
- Maintained knowledge of product offerings to provide accurate information to customers.
- Supported visual merchandising initiatives, contributing to an appealing store layout and display.
- Collaborated with team members to enhance overall customer experience through effective communication.
- Engaged with customers proactively, addressing inquiries and fostering a welcoming environment.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Education
AAT - Animal Science
Mt. San Antonio College
Walnut, CASkills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Workplace safety
- Positive reinforcement
- Age-appropriate activities
- Social development
- Homework assistance
- Team building facilitation
- Responsible and dependable
Languages
English
Native or Bilingual
Spanish
Full Professional
Education
true
Timeline
After-School Program Leader
Boys and Girls Club
10.2025 - 06.2026
Key Holder/ Sales Associtae
Joes Boots
04.2025 - 10.2025
AAT - Animal Science
Mt. San Antonio College