Team Leader
Arcadia & Gatlinburg Space Needle
Gatlinburg
03.2021 - 05.2022
- I served as the point of contact between staff and management during shifts. This ensured concerns were addressed promptly.
- Maintained composure during high stress situations and prioritized safety, organization, and completing tasks.
- Followed through and enforced safety and emergency procedures during power outages and elevator malfunctions.
- Practiced risk prevention through situational awareness and rule enforcement.