Julissa Hiracheta
Walmart
Richmond,TX
1
Certification
5
years of professional experience
- Dedicated Personal Shopper with a proven track record in customer service, problem-solving, and multitasking. Known for delivering exceptional experiences and maintaining high satisfaction levels.
- Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Personal Shopper
5 Years 5 Months- Resolved customer inquiries and concerns, ensuring high satisfaction levels throughout the shopping process.
- Trained new staff on best practices for personal shopping techniques and customer interaction strategies.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Facilitated seamless shopping experiences during high-demand sales periods, securing desired items before stock depletion.
- Contributed to team objectives in fast-paced environment.
Education
Emergency Medical Technician
High School Diploma
Skills
Customer service
Attention to detail
Flexible schedule
Heavy lifting
CPR and first aid
Vital signs monitoring
Basic life support
Certification
- EMT - Certified Emergency Medical Technician
- BLS/CPR (Basic life support) certification
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
Walmart
01.2021 - CurrentRead More
Wharton County Junior College
Emergency Medical Technician
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B F Terry High School
High School Diploma
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