Julissa Mercado
Kenosha,WI
Summary
Professional with strong foundation in youth development, prepared to make significant impact. Known for fostering collaborative environments, adapting to changing needs, and achieving measurable results. Expertise includes mentoring, program planning, and community outreach, combined with compassionate approach and excellent communication skills. Reliable and driven to support team goals and youth success.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Delivery Driver
Wolfgang Logistics
06.2026 - Current
- Delivered packages accurately and efficiently within designated routes.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Communicated effectively with customers to resolve delivery issues promptly.
- Collaborated with team members to optimize delivery schedules and routes.
- Utilized GPS technology to enhance navigation and improve delivery times.
- Assisted in training new drivers on company policies and delivery protocols.
- Implemented feedback mechanisms to identify areas for process improvement.
Assistant Store Manager
Dairy Queen Grill & Chill
12.2020 - 12.2025
- Delivered packages accurately and efficiently within designated routes.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Communicated effectively with customers to resolve delivery issues promptly.
- Collaborated with team members to optimize delivery schedules and routes.
- Utilized GPS technology to enhance navigation and improve delivery times.
- Assisted in training new drivers on company policies and delivery protocols.
- Implemented feedback mechanisms to identify areas for process improvement.
Youth Development Specialist
State Of Utah
01.2024 - 02.2026
- Facilitated youth engagement programs to promote personal development and social skills.
- Developed tailored educational materials to address diverse learning needs of participants.
- Collaborated with community organizations to enhance program outreach and resources.
- Implemented feedback mechanisms to assess program effectiveness and participant satisfaction.
- Led workshops focusing on leadership skills, decision-making, and conflict resolution for youth.
- Mentored junior staff in best practices for youth interaction and program delivery.
- Analyzed participant data to refine program offerings and improve overall impact on youth development.
Education
GED -
Ogden Adult Education
Ogden, UT05.2025
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Time management skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Wolfgang Logistics
06.2026 - Current
Youth Development Specialist
State Of Utah
01.2024 - 02.2026
Assistant Store Manager
Dairy Queen Grill & Chill
12.2020 - 12.2025
GED -
Ogden Adult Education