Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julissa Montes

Clovis,CA

Summary

Recognized as valued team member with outstanding communication and multitasking abilities. Hardworking and works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

2
2
years of professional experience

Work History

Overnight Stock Associate

Walmart
Clovis, CA
05.2023 - Current
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Stocked, arranged, and organized merchandise during late shift in store that stayed open overnight.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Assessed floor displays to restock merchandise.
  • Identified stock needs, replaced outdated stock and assembled products.
  • Assisted customers with locating desired items on the sales floor.
  • Stocked shelves with incoming items and removed outdated products.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Front End Cashier

Dicks Sporting Goods
Fresno, CA
11.2022 - 01.2023
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Helped with purchases and signed customers up for rewards program.
  • Offered customers carry-out service at completion of transaction.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Performed other duties as assigned by management.

Seasonal Cashier

Ulta Beauty
Fresno, CA
10.2022 - 01.2023
  • Issued receipts, refunds, credits or change due to customers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Helped customers find specific products, answered questions, and offered product advice.

Waitress/Server

Los Rancheros Mexican Restaurant
Clovis, CA
07.2021 - 08.2022
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Trained new employees to perform duties.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Developed positive relationships with regular customers through friendly conversation.
  • Took orders from patrons accurately and efficiently.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Child Care Provider

Fresno/Clovis
  • Supervising children from ages 6 months to 10 years old
  • Provided meals and preparation
  • Teaching age appropriate learning skills and habits.

Education

Diploma -

Clovis East High School
05.2022

Skills

  • Customer service skills
  • Teamwork/Collaboration
  • Effective communication
  • Problem-solving skills
  • Time management
  • Organized
  • Attention to detail
  • Team management
  • Active listening
  • Customer Complaint Resolution

Timeline

Overnight Stock Associate

Walmart
05.2023 - Current

Front End Cashier

Dicks Sporting Goods
11.2022 - 01.2023

Seasonal Cashier

Ulta Beauty
10.2022 - 01.2023

Waitress/Server

Los Rancheros Mexican Restaurant
07.2021 - 08.2022

Child Care Provider

Diploma -

Clovis East High School

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Julissa Montes