Julissa Moralez Ramos
Jacksonville,FL
Summary
Proven Insurance Sales Expert and Client Relationship Manager, excelling in roles at State Farm and Chipotle Texas. Achieved business growth through consultative sales techniques and stellar customer service, leading to increased referrals and client satisfaction. Mastered insurance product expertise.
Overview
4
4
years of professional experience
Work History
License Insurance Producer
State Farm
03.2023 - 09.2023
- Organized community outreach events to increase brand awareness and generate new leads for the agency.
- Promoted products and services using upselling and other sales strategies.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Developed comprehensive knowledge of various insurance products, enabling more informed recommendations to clients based on their needs.
- Built strong relationships with clients, leading to increased referrals and business growth.
- Collaborated with underwriters to negotiate favorable policy terms and conditions for clients.
Food Service Manager
Chipotle Texas
07.2019 - 03.2023
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Maintained a high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
Education
Bachelor of Computer Science - Bachelor's Degree in Computer Science
Instituto Polivalente Bajo Aguan
Zamora, Tocoa, Colon Honduras11.2016
Skills
Insurance sales expertise
Client Relationship Management
Insurance product expertise
Customer Service
Insurance sales
Consultative Sales Techniques
Sales Quota Achievement
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
License Insurance Producer
State Farm
03.2023 - 09.2023
Food Service Manager
Chipotle Texas
07.2019 - 03.2023
Bachelor of Computer Science - Bachelor's Degree in Computer Science
Instituto Polivalente Bajo Aguan