Julissa Nunez
Lawrence,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Community Outreach Coordinator
City Of Lawrence, MA
02.2022 - Current
- Connected individuals with available and relevant resources.
- Acted as main point of contact between management, clinical staffs and external community.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Surveyed local program participants to ascertain problematic areas requiring improvement.
- Conducted community workshops to promote different programs and educate public on available services.
Patient Access Representative
Lawrence General Hospital
02.2021 - 06.2021
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
Office Coordinator
CB Unlimited Tax Consulting
01.2020 - 03.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
Certified Nursing Assistant
Nevins Nursing And Rehabilitation Center
11.1999 - 10.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Certificate - Medical Office Assistant/Medical Terminology
Northern Essex Community College
Lawrence, MA06.2023
Certificate - Accounting And QuickBooks
Northern Essex Community College
Lawrence, MA02.2021
Certificate - : Digital Literacy
Lawrence CommunityWorks
Lawrence, MA05.2020
Certificate - Tax Preparer
CB Unlimited
12.2019
Certificate - Citizens Police Academy
Lawrence Police Department
Lawrence, MA03.2019
Certificate - Legal And Court Interpreter
Language Connections
Malden, MA09.2003
Certificate - Medical Interpreter
Cambridge College
Lawrence, MA09.2003
No Degree - Certified Nurse Assistant
First Choice
Lawrence, MA02.1998
High School Diploma -
Lawrence High School
Lawrence, MA06.1997
Skills
- Presentation Skills
- Recordkeeping Skills
- Social Media Management
- Community Resource Management
- Service Coordination
- Community Engagement
- Client Needs Assessments
- Written and Verbal Communication
- Community Outreach
- Service Planning
Additional Information
Bilingual
Public Notary
Justice of The Peace
Languages
Spanish
Native or Bilingual
Timeline
Community Outreach Coordinator
City Of Lawrence, MA
02.2022 - Current
Patient Access Representative
Lawrence General Hospital
02.2021 - 06.2021
Office Coordinator
CB Unlimited Tax Consulting
01.2020 - 03.2020
Certified Nursing Assistant
Nevins Nursing And Rehabilitation Center
11.1999 - 10.2016
Certificate - Medical Office Assistant/Medical Terminology
Northern Essex Community College
Certificate - Accounting And QuickBooks
Northern Essex Community College
Certificate - : Digital Literacy
Lawrence CommunityWorks
Certificate - Tax Preparer
CB Unlimited
Certificate - Citizens Police Academy
Lawrence Police Department
Certificate - Legal And Court Interpreter
Language Connections
Certificate - Medical Interpreter
Cambridge College
No Degree - Certified Nurse Assistant
First Choice
High School Diploma -
Lawrence High School
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