Julissa Rodriguez
Cedar Park
Summary
Dedicated server with proven skills in customer service, order accuracy, and effective communication. Committed to maintaining high food safety standards and ensuring guest satisfaction through attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
First Watch Daytime Cafe
Cedar Park
09.2025 - Current
- Delivered outstanding customer service, enhancing guest experience in fast-paced dining environment.
- Managed orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining areas and tables.
- Guided guests in menu selections, highlighting dish features to enhance dining experience.
- Processed payments efficiently, handling cash and credit transactions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Took and processed orders accurately and promptly, ensuring seamless service flow.
Food Service Worker
Panera Bread
Cedar Park
08.2024 - 09.2025
- Prepared food items following safety and quality standards.
- Ensured cleanliness of dining area and kitchen equipment to uphold safety and hygiene standards.
- Operated cash register and processed customer transactions accurately.
- Coordinated with team members to streamline service flow and improve customer satisfaction.
- Stocked supplies and organized inventory for daily operations.
- Monitored food safety practices to ensure compliance with regulations.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Greeted customers upon arrival in dining area to create a welcoming atmosphere.
Online Personal Shopper
Walmart
Cedar Park
06.2022 - 05.2024
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Processed online orders efficiently, ensuring customer satisfaction and timely delivery.
- Maintained up-to-date knowledge of store inventory to offer tailored recommendations for customers.
- Collaborated with departments to ensure product availability for online shoppers.
- Utilized Walmart's online shopping platform to streamline order fulfillment processes.
- Communicated with team members to resolve order issues and improve service.
- Greeted customers and provided excellent customer service.
- Processed refunds, returns and exchanges promptly to enhance customer satisfaction.
- Bagged groceries with care to ensure product integrity, separating fragile items and preserving freshness of frozen and perishable foods.
Education
High School Diploma -
Leander High School
Leander, TX05-2024
Skills
- Point-of-sale operation
- Food safety practices
- Order accuracy
- Menu knowledge
- Upselling techniques
- Food running
- Hostess support
- Customer service
- Team collaboration
- Attention to detail
- Effective communication
- Food safety
Languages
Spanish
Native/ Bilingual
Certification
- Medical Assistant
- CPR Certified
- OSHA Certified
- Food Handler Certification
- TABC
Timeline
Server
First Watch Daytime Cafe
09.2025 - Current
Food Service Worker
Panera Bread
08.2024 - 09.2025
Online Personal Shopper
Walmart
06.2022 - 05.2024
High School Diploma -
Leander High School