Julissa Seabrook
Brooklyn,NY
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Sociable Patient Transporter experienced moving patients to and from various department locations via stretcher or wheelchair. Provides directional information to guests and visitors and patient location to family members and guests. Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
MedRite Urgent Care
03.2022 - 02.2024
- Organized charts, documents and supplies to maintain team productivity.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Scheduled appointments for patients via phone and in person.
- Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Patient Transporter
Novant Presbyterian Medical Center
01.2015 - 12.2021
- Provided patient transport using various equipment and adhered to safety protocols.
- Lifted patients using proper body mechanics and lifting techniques.
- Picked up requested orders to move equipment and supplies to assigned treatment areas.
- Offered blankets, checked modesty and engaged in appropriate conversation.
- Used wheelchairs, seat chairs and gurneys to move patients.
- Greeted patient and explained transport plan and destination.
- Stored equipment in designated areas to keep hallways clear of clutter.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Picked up meals from kitchen and delivered to designated ward.
- Answered patient call signals, signal lights or intercom systems to determine patient needs.
- Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
- Assisted medical staff with lifting and positioning patients onto stretchers and wheelchairs.
- Implemented infection control techniques to maintain sterile environment during patient transport.
- Transported patients to and from diagnostic imaging, surgical units, and other hospital departments.
- Warmly greeted patients and visitors and made each feel welcome.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Managed time effectively to coordinate multiple patient transports in a busy hospital setting.
- Demonstrated strong communication skills by liaising with healthcare professionals and patients.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
Park Services Associate
CAROWINDS THEME PARK
06.2010 - 11.2011
- Provide custodial services to indoor and outdoor facilities throughout various Charlotte locations
- Service, clean, or supply restrooms
- Gather and empty trash
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming; Buff strip and wax floors
- Clean windows, glass partitions, or mirrors, using
- Soapy water or other cleaners
- Clean chrome using appropriate cleaning solutions that will not damage fixtures.
- Responded to complaints within park premises and implemented resolution techniques.
- Assisted in search parties to rescue lost campers or visitors.
- Closely follows biohazard cleaning procedures to avoid bloodborne pathogen transmission when sanitizing public restrooms.
- Effectively managed conflicts between park users, promoting a safe and enjoyable environment for all.
- Communicated with various departments using handheld radios
- Trained and certified on operation of 14 rides throughout park.
- Maintained cleanliness of park public spaces such as visitors' center, restrooms and picnic areas by scheduling routine cleaning procedures.
- Organized and maintained accurate logs of park supply inventory.
Education
Associate of Science - Medical Physics
University of California, Los Angeles
Los Angeles, CA06-2014
High School Diploma -
Olympic High School
Charlotte, NC05.2010
Skills
- Works well with others or independently
- Always brings positive energy to the job
- Demonstrated ability to communicate effectively with staff and others
- Hard worker and fast learner
- 3 years providing support to veterinarians of private practice in medical
- Customer Service
- Attention to Detail
- Goal Setting
- Written and Verbal Communication
- Client Intakes
- Customer service
- Patient scheduling
- HIPAA compliance
Accomplishments
- Recognized for going above and beyond the call of duty.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized for outstanding dedication to patient care.
- Resolved product issue through consumer testing.
Certification
- Association for Project Management
- Basic Life Support
- Medical assistant
- Patient Care Technician
Education and Training
other
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
MedRite Urgent Care
03.2022 - 02.2024
Patient Transporter
Novant Presbyterian Medical Center
01.2015 - 12.2021
Park Services Associate
CAROWINDS THEME PARK
06.2010 - 11.2011
High School Diploma -
Olympic High School
- Association for Project Management
- Basic Life Support
- Medical assistant
- Patient Care Technician
Associate of Science - Medical Physics
University of California, Los Angeles
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