Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deilia Smartt

New York,NY

Summary

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in EPIC.

Overview

5
5
years of professional experience

Work History

Secretary

MedRite Urgent Care
12.2019 - 02.2025
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Edited and proofread documents for accuracy and completeness.
  • Worked with electronic health records software and database systems.
  • Answered phone calls and messages for physician, scheduling appointments, and handling patient inquiries.

Patient Service Representative

Northwell Health
09.2023 - 10.2024
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Assisted patients in filling out check-in and payment paperwork.
  • Verified insurance eligibility and coverage for patients.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Used EPIC to schedule appointments.

Administrative Clerk

Nyu Langone
03.2021 - 08.2023
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Verified patient insurance eligibility and entered patient information into system.
  • Greeted and assisted patients with check-in procedures.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

Education

Associate of Business Administration -

Bramson Ort College
New York, NY
07-2014

Skills

  • Patient support
  • Utilization review
  • Scheduling appointments
  • Patient admitting
  • Appointment scheduling
  • Electronic health records
  • Medical terminology

Timeline

Patient Service Representative

Northwell Health
09.2023 - 10.2024

Administrative Clerk

Nyu Langone
03.2021 - 08.2023

Secretary

MedRite Urgent Care
12.2019 - 02.2025

Associate of Business Administration -

Bramson Ort College

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Deilia Smartt