JULISSA TORRES
Hemet,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Beauty Manager
JC Penny
02.2022 - Current
- Set daily, weekly, monthly and annual expectations for sales, margins and profitability and created effective plans to meet outlined objectives.
- Managed store organization, maintenance and purchasing functions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Assistant Manager
LEXY Clothing Store
01.2020 - 02.2022
- Responsible for opening and closing procedures of the store, training and supervising new associates, and motivating the team to meet our sales goals
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitor and communicate inventory needs to the owner and making sure product was being processed daily.
- Develop and implement operational procedures and policies.
- Developed and executed a visual merchandising strategy
Assistant Manager
Guess Clothing Factory
08.2015 - 12.2019
- Develop and implement strategies to increase customer engagement and satisfaction
- Monitor sales performance and adjust strategies accordingly
- Maintain a safe and secure working environment
- Oversee the hiring, training, and performance management of store staff.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Associate degree - Business Administration
Hope International University
Fullerton, CA04.2022
High School Diploma -
Moreno Valley High School
Moreno Valley06.2008
Skills
- Strong communications skills
- Exceptional Customer Service
- Loss Prevention
- Time Management Abilities
- Retail Management
- Staff Training and Development
- Budgeting and financial management
- Sales strategy development
- Teamwork and Collaboration
- Hiring and Training
- Merchandising
- Client Relationship Building
Timeline
Beauty Manager
JC Penny
02.2022 - Current
Assistant Manager
LEXY Clothing Store
01.2020 - 02.2022
Assistant Manager
Guess Clothing Factory
08.2015 - 12.2019
Associate degree - Business Administration
Hope International University
High School Diploma -
Moreno Valley High School