Julissa Vega
Sacramento,CA
Summary
Ready to offer exceptional leadership and planning abilities to take on new roles in all work places. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. As well as, Well-versed in customer service standards and market trends.
Overview
5
5
years of professional experience
Work History
Shift Manager
Raising Cane's Chicken Fingers
Upland, Riverside, Davis, Roseville, CA
05.2019 - Current
- Strategized operational procedures to increase efficiency and profitability. (E.g., Being knowledgeable of business flow and coaching team through volume adjustments)
- Exercised composure under pressure and in escalated customer service scenarios
- Trained and mentored new employees to maximize team performance.
Warehouse Associate
Target
Fontana, CA
05.2021 - 07.2021
- Worked safely around moving machinery.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Crew Member
Raising Cane's Chicken Fingers
Riverside, CA
10.2017 - 05.2019
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Trained incoming staff regarding restaurant's practices, culture and procedures
- Maximized customer service by monitoring operations and resolving issues in a timely manner
Education
Psychology
California State University - San Bernardino
San Bernardino, CAHigh School Diploma -
Ramona High School
Riverside, CA2017
Skills
- Restaurant Management
- Customer satisfaction
- Training and Development
- Strategic Planning
- Team Leadership
Timeline
Warehouse Associate
Target
05.2021 - 07.2021
Shift Manager
Raising Cane's Chicken Fingers
05.2019 - Current
Crew Member
Raising Cane's Chicken Fingers
10.2017 - 05.2019
Psychology
California State University - San Bernardino
High School Diploma -
Ramona High School