Julissa Gaytan
Signet Jewelers
Oxnard,CA
2
Languages
5
years of professional experience
Dedicated and compassionate healthcare worker with experience in patient support, customer service, and high-volume healthcare operations. Strong communication, organization, and problem-solving skills with a proven ability to manage competing priorities while providing exceptional service to patients and members. Currently pursuing a Bachelor of Science in Nursing with a strong interest in mental health and patient-centered care. Reliable, adaptable, and committed to making a positive impact in both healthcare and team environment.
Work History
Specialty Appointment Clerk
2 Years 2 Months- Coordinated patient appointments using electronic scheduling systems and clinical calendars.
- Managed high-volume incoming calls, delivering courteous support and appointment information.
- Trained new clerks on scheduling procedures, documentation standards, and patient service expectations.
- Aided in the Direct Book team where group landed #2 in the region.
- Assisted various specialty departments by filling access clinics to ensure patients can be seen in a timely manner.
Jewelry Sales Associate
3 Years 3 Months- Guided customers through bridal, fashion, and gifting selections using detailed product knowledge.
- Processed sales transactions, financing applications, and returns accurately at point of sale.
- Managed special orders, repairs, and order follow-up to ensure timely customer updates.
- Monitored inventory accuracy, identified low stock, and coordinated replenishment with management.
Sales Associate
2 Years 2 Months- Assisted customers with product selection, styling recommendations, and fitting room support.
- Processed cash wrap transactions accurately using POS systems.
- Replenished sales floor merchandise and maintained organized, shoppable displays.
- Collaborated with team members to maintain store cleanliness, efficiency, and consistent service.
Education
Associate of Arts - Psychology
- Dean's List year 2025-26
- 3.8 GPA
Associate of Arts - Sociology
- Dean's List Year 2025-26
- 3.8 GPA
High School Diploma
Skills
Independent work
Strong organization
Patient confidentiality
Organizational skills
Appointment coordination
Goal oriented
Excel spreadsheets
Visual design
Accomplishments
- Developed and launched a recurring team newsletter and weekly huddle communications to keep staff informed of important updates, recognize employee achievements, share member compliments, and improve communication across the department.
- Selected for additional responsibilities on the Direct Book and Net Loss teams, supporting specialty referral scheduling, same-day access, and performance improvement initiatives. Contributed to team efforts that resulted in a 2nd-place regional ranking while helping maintain efficient workflows and a high standard of patient and member service.
- Have successfully completed multiple college courses, including Ethical Codes of Health Care, Medical Terminology, Anatomy, Physiology, and many more, with an A.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Specialty Appointment Clerk
Kaiser Permanente
08.2024 - CurrentRead More
Jewelry Sales Associate
Signet Jewelers
07.2023 - CurrentRead More
Sales Associate
Old Navy, Gap
05.2021 - 07.2023Read More
Ventura College
Associate of Arts from Sociology
Read More
Ventura College
Associate of Arts from Psychology
Read More
Condor High School
High School Diploma
Read More