Julius Beckles
Baltimore,MD
Summary
Adept House Manager/Med Tech with a proven track record at Newlife Wellness/CareHire, enhancing team performance and customer satisfaction through exceptional organization and crisis intervention. Mastered facility oversight and safety management, significantly improving operational efficiency. Skilled in fostering high-quality service and financial management, ensuring project completion exceeds expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
House Manager/ Med Tech
Newlife Wellness/ CareHire
Baltimore, MD
01.2023 - Current
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created processes for maintaining security protocols within the house premises.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Organized and maintained household inventory records, including supplies and equipment.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Ensured compliance with local health and safety regulations at the residence.
- Developed systems for efficient management of daily operations in the house.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Reported safety hazards to supervisors, removing risk and promoting workplace safety.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
GED -
Maryland Board of Education
Baltimore, MD04-2010
Skills
- Grocery shopping
- Activities scheduling
- Event oversight
- Quality service
- Financial management
- First aid training
- Crisis intervention
- Appointment coordination
- Calendar management
- Safety management
- Facility inspections
- Behavior modeling
- Exceptional organization
- Laundry management
- Budget adherence
- Household maintenance
- Cleaning proficiency
- Emergency response
- Preventive Maintenance
- Facility oversight
Certification
CCAR - Recovery Coach Academy
Timeline
House Manager/ Med Tech
Newlife Wellness/ CareHire
01.2023 - Current
GED -
Maryland Board of Education