Julius Franklin
Lewisville,TX
Overview
7
7
years of professional experience
Work History
Calibration Technician
Safelite Auto Glass
Lewisville, Texas
03.2021 - Current
- Conducted calibration traceability to National Institute of Standards and Technology standards.
- Maintained calibration database records accurately reflecting the current condition of all instruments calibrated.
- Reviewed customer specifications and requirements to determine appropriate calibration methods and techniques.
- Performed calibrations on a variety of test and measurement equipment including multimeters, oscilloscopes, thermometers and pressure gauges.
- Interpreted drawings, schematics, manuals, technical documents, blueprints and other related materials in order to identify specific instrument types for calibration.
- Verified the accuracy of results using statistical analysis techniques such as linear regression or least squares methodologies.
Claims Processor
Insurance Care Direct
Lewisville, TX
01.2019 - 02.2021
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Adhered to all applicable laws, regulations, and company standards while processing claims.
- Researched discrepancies between submitted documentation and actual records to identify errors or omissions.
- Corresponded with providers regarding any missing or incomplete documentation needed for successful adjudication of claims.
- Maintained accurate records of all processed claims in accordance with departmental requirements.
- Documented decisions on each claim based on research findings and applicable benefit plans.
Installation Technician
Enterprise Products
Houston, TX
10.2017 - 01.2019
- Performed troubleshooting of hardware, software, and network systems.
- Installed new equipment according to manufacturer specifications and customer requirements.
- Provided technical support for customers onsite or remotely via telephone or email.
- Repaired malfunctioning components in existing systems as needed.
- Inspected existing systems to ensure compliance with safety regulations and customer requirements.
- Resolved customer complaints related to installation issues in a timely manner.
Education
Bachelor of Arts - Business Economics
Arkansas State University
Jonesboro, AR05-2012
Skills
- Work Independently
- Equipment repairs
- Maintenance logs
- Precision measurement
- Schematic reading
- Device calibration
- Tolerance calculations
- Instrument Calibration
- Settlement agreements
- Claims investigation
- Insurance claims review
- Accident investigations
- Documentation research
- Claims trend analysis
- Insurance regulations
- Settlement determinations
- Settlement negotiation
Timeline
Calibration Technician
Safelite Auto Glass
03.2021 - Current
Claims Processor
Insurance Care Direct
01.2019 - 02.2021
Installation Technician
Enterprise Products
10.2017 - 01.2019
Bachelor of Arts - Business Economics
Arkansas State University