Julius Hawkins
Ft. Washington,MD
Summary
Administrative support professional with experience managing multi‑line phones, greeting and assisting visitors, coordinating schedules, processing documentation, and maintaining accurate records across high‑traffic environments. Skilled in customer service, Microsoft Office, mail and package operations, and following established procedures. Known for strong attention to detail, professionalism, and the ability to multitask while supporting daily office operations. Seeking to contribute to Capitol Operations as an Administrative Specialist.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Concierge
NVT Staffing
02.2026 - Current
- Answer multi‑line phones, direct calls, and respond to resident and vendor inquiries.
- Greet and verify visitors, confirm appointments, and follow building access protocols.
- Manage package operations, including logging deliveries, organizing inventory, and verifying pickups using digital systems.
- Coordinate amenity and room reservations, including conference rooms and freight elevators.
- Prepare detailed shift reports and maintain accurate digital and physical records.
- Conduct property walkthroughs, monitor office appearance, and support supply needs.
- Assist with mail distribution, vendor coordination, and general administrative tasks.
Test Proctor
Pearson Professional Center
02.2026 - Current
- Manage high‑volume candidate calls, providing instructions and support.
- Greet candidates, verify identification, and maintain confidential records.
- Document incidents, system irregularities, and daily activity using reporting tools.
- Maintain accurate scheduling and candidate data across multiple systems.
- Monitor testing rooms and escalate technical issues as needed.
Test Proctor
Miami Dade College – North Campus
06.2022 - 11.2025
- Provided front‑desk support, assisted students and visitors, and verified identities.
- Maintained digital records, scanned and uploaded documents, and ensured accuracy.
- Coordinated room assignments and testing accommodations.
- Supported operations using Microsoft Outlook, Teams, and Excel.
Shelf Stocker
Family Dollar
08.2021 - 05.2022
- Maintained inventory accuracy and supported store operations.
- Assisted customers and ensured a clean, organized environment.
Hospital Volunteer
Jackson North Medical Center
08.2018 - 08.2020
- Organized and managed sensitive records in compliance with HIPAA.
- Provided clerical and administrative support to staff and departments.
- Assisted visitors and patients with professionalism and confidentiality.
Education
Associate of Arts - Psychology
Miami Dade College – North Campus
Miami, FL12-2023
Skills
- Multi‑Line Phone Handling
- Customer Service & Visitor Support
- Scheduling & Coordination
- Mail & Package Operations
- Digital Record Management
- Documentation & Reporting
- Microsoft Office (Word, Excel, Outlook, Teams)
- Office Logistics & Inventory Support
- Basic Technical Troubleshooting
Certification
- Fair Housing Act Certification
Timeline
Concierge
NVT Staffing
02.2026 - Current
Test Proctor
Pearson Professional Center
02.2026 - Current
Test Proctor
Miami Dade College – North Campus
06.2022 - 11.2025
Shelf Stocker
Family Dollar
08.2021 - 05.2022
Hospital Volunteer
Jackson North Medical Center
08.2018 - 08.2020
Associate of Arts - Psychology
Miami Dade College – North Campus
Certifications
- Fair Housing Act Certification
- CNA
- EKG