Open To Work
Kemaryan Stewart
Wylie,TX
Summary
Dynamic administrative professional with extensive experience at Madison Detention Centers, excelling in office management and customer relations. Proven ability to enhance workflow efficiency through innovative organization strategies and effective communication. Skilled in data entry and confidentiality handling, consistently improving team productivity and client satisfaction. Adaptable and proactive in fast-paced environments.
Enthusiastic hospitality industry professional with expert knowledge of venues, tourist attractions, dining, and entertainment offerings. Excellent interpersonal and communication skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Concierge
Sagora Senior Living
Murphy, TX
12.2025 - Current
- Greet residents warmly.
- Resolved residents complaints swiftly to ensure a pleasant experience.
- Answer phone with certain situation insurance, hospital visits, family issues
- Store residents information into the system and file information into folders.
- Set appointments for residents transportation to doctor visits.
- Keep system updated
- Spread sheets
Patient service worker
Baylor Scott & White
Plano, TX
12.2025 - Current
- Provided excellent customer service in busy dining environment.
- Maintained cleanliness and organization of work areas and dining spaces.
- Assisted with food preparation and service during peak hours.
- Collaborated with team members to ensure smooth operations.
- Followed safety protocols for food handling and sanitation practices.
- Restocked supplies to meet customer demand throughout shifts.
- Managed customer inquiries and resolved issues promptly.
- Checked inventory regularly for expired or damaged goods.
- Conducted routine safety checks to ensure safe working environment.
- Resolved customer complaints in a timely manner.
- Answered customer inquiries regarding services and products.
- Adhered to all safety protocols when performing services.
- Handled administrative tasks such as filing, organizing documents.
- Prepared reports to track customer satisfaction levels.
Property Evidence Manager
Madison Detention Centers
02.2025 - Current
- Supervised daily operations to ensure compliance with safety and security protocols.
- Coordinated maintenance schedules to optimize facility functionality and appearance.
- Managed staff assignments, fostering teamwork and enhancing productivity among personnel.
- Implemented training programs for new hires, improving onboarding efficiency and retention rates.
- Conducted regular inspections to identify issues and recommend corrective actions proactively.
- Developed policies that enhanced operational efficiency and streamlined administrative processes.
- Collaborated with law enforcement agencies to maintain communication and operational alignment.
- Led incident response efforts, ensuring swift resolution of emergencies while maintaining safety standards.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Administration Assistant
Madison Detention Centers
02.2025 - Current
- Managed daily correspondence, ensuring timely communication between departments.
- Maintained accurate records of inmate information and facility operations.
- Implemented office organization strategies to enhance workflow efficiency.
- Developed standard operating procedures for handling administrative tasks and requests.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
Supervisor
A & D Helping Hands
08.2022 - 01.2025
- Assisted clients with daily living activities, promoting independence and dignity.
- Implemented individualized support plans to enhance client well-being and safety.
- Monitored client progress and reported changes to the supervisory team.
- Facilitated community engagement activities to foster social connections for clients.
- Trained new staff on best practices in direct service provision and client care protocols.
- Collaborated with healthcare professionals to coordinate comprehensive care for clients.
- Ensured compliance with safety regulations and organizational policies in all interactions.
- Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided personal care assistance for clients with physical disabilities, ensuring their comfort and dignity in every interaction.
- Adapted activities to meet the diverse needs of individual clients, ensuring full participation regardless of physical or cognitive limitations.
Direct Service Worker
A & D Helping Hands LLC
08.2022 - 01.2025
- Assisted clients with daily living activities, promoting independence and dignity.
- Implemented individualized support plans to enhance client well-being and safety.
- Monitored client progress and reported changes to the supervisory team.
- Facilitated community engagement activities to foster social connections for clients.
- Trained new staff on best practices in direct service provision and client care protocols.
- Collaborated with healthcare professionals to coordinate comprehensive care for clients.
- Ensured compliance with safety regulations and organizational policies in all interactions.
- Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided personal care assistance for clients with physical disabilities, ensuring their comfort and dignity in every interaction.
- Adapted activities to meet the diverse needs of individual clients, ensuring full participation regardless of physical or cognitive limitations.
Lead Concierge
Sagora Senior Living
01.2018 - 01.2021
- Managed guest services to ensure exceptional customer experiences and satisfaction.
- Coordinated concierge operations, streamlining communication between departments and enhancing service efficiency.
- Developed and implemented training programs for new staff, fostering team knowledge and performance.
- Oversaw scheduling and resource allocation, optimizing workflow and service delivery in high-demand periods.
- Cultivated relationships with local businesses to provide exclusive offers and personalized recommendations for guests.
- Resolved guest inquiries and complaints promptly, maintaining high standards of professionalism and care.
- Monitored industry trends to enhance service offerings, ensuring competitive advantage in hospitality sector.
- Led initiatives to improve operational processes, resulting in enhanced service quality and guest retention rates.
- Assisted with the development and implementation of standard operating procedures for the concierge department, ensuring consistent service delivery across all team members.
- Implemented customer feedback tracking system to identify areas for improvement and adapt service offerings accordingly.
- Organized daily schedules for guests, including transportation arrangements, reservations, and activity bookings.
- Increased revenue from upselling activities by effectively promoting additional hotel offerings such as spa treatments or dining options tailored to each guest''s interests or requirements.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues and actively participating in team-building activities.
- Collaborated with other departments on event planning and execution, ensuring seamless integration of concierge services within hotel operations.
- Streamlined the concierge process for improved efficiency, resulting in increased guest satisfaction ratings.
Education
Certificated Medical Administration Assistant -
Penn Foster
Online 07.2025 - 01.2026
Learn2Serve -
Learn2Serve
11.2025 - 11.2027
High School Diploma -
Wylie High School
2250 FM 544 Wylie Tx 75098Skills
- Office Administration
- Administrative support
- Data entry
- Word processing
- Scheduling
- Scheduling appointments
- Telephone reception
- Confidential document control
- Customer relations
- Office management
- Account reconciliation
- Appointment scheduling
- Data organization
- Spreadsheet management
- Confidentiality handling
- Business administration
- Mail handling
- Database maintenance
- Staff management
- Verbal communication
- Records management systems
- Document management
- Project management
- Inventory management
- File organization
- Calendar management
- Document scanning
- Presentation creation
- Schedule management
- Multi-line phone systems
- Spreadsheet tracking
- Workflow coordination
- Business correspondence writing
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$19/hr - $1000/hrTimeline
Concierge
Sagora Senior Living
12.2025 - Current
Patient service worker
Baylor Scott & White
12.2025 - Current
Learn2Serve -
Learn2Serve
11.2025 - 11.2027
Certificated Medical Administration Assistant -
Penn Foster
07.2025 - 01.2026
Property Evidence Manager
Madison Detention Centers
02.2025 - Current
Administration Assistant
Madison Detention Centers
02.2025 - Current
Supervisor
A & D Helping Hands
08.2022 - 01.2025
Direct Service Worker
A & D Helping Hands LLC
08.2022 - 01.2025
Lead Concierge
Sagora Senior Living
01.2018 - 01.2021
High School Diploma -
Wylie High School