Julius Lyons
Richmond
Summary
Dedicated server with a proven track record in enhancing guest satisfaction through exceptional service and attention to detail. Strong problem-solving abilities and a professional appearance contribute to a welcoming dining atmosphere.
Overview
2026
2026
years of professional experience
Work History
Server
Hermitage of Deep Run
Henrico
11.2023 - Current
- Provided exceptional customer service to enhance dining experiences and promote guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and maintain service efficiency.
- Managed table settings and maintained cleanliness to uphold restaurant standards and ambiance.
- Assisted in training new servers on menu knowledge, service protocols, and operational procedures.
Server
Westminister Canterbury
Henrico
08.2022 - 10.2023
- Delivered exceptional customer service by anticipating guest needs and addressing inquiries promptly.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
COVID-19 Screener
Facebook Data Center
Sandston, VA
10.2021 - 02.2022
- Conducted health screenings for employees and visitors, ensuring compliance with safety protocols.
- Recorded and tracked screening results accurately using digital systems.
- Educated individuals on COVID-19 safety measures and procedures during screenings.
- Collaborated with teams to optimize screening processes and improve efficiency.
Ramp Agent
Richmond Int Airport
Sandston, VA
09.2017 - 04.2020
- Coordinated baggage handling operations to ensure timely aircraft departures.
- Oversaw loading and unloading of cargo, maintaining compliance with safety standards.
- Trained new team members on best practices for ramp operations and equipment usage.
- Managed equipment inspections and maintenance schedules to enhance operational efficiency.
Sales Associate
Petco
2014 - 2017
- Assisted customers with product selection and provided expert knowledge on pet care.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Processed transactions efficiently using point-of-sale systems to ensure customer satisfaction.
- Collaborated with team members to achieve store goals and improve overall customer experience.
Education
High School Diploma -
Hermitage High School
Henrico VA06-2013
Skills
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Problem-solving
- Friendly and respectful
Timeline
Server
Hermitage of Deep Run
11.2023 - Current
Server
Westminister Canterbury
08.2022 - 10.2023
COVID-19 Screener
Facebook Data Center
10.2021 - 02.2022
Ramp Agent
Richmond Int Airport
09.2017 - 04.2020
Sales Associate
Petco
2014 - 2017
High School Diploma -
Hermitage High School