Julixa Gonzalez
Summary
Administrative and communications professional with over 15 years of experience in public-sector administration, community outreach, event coordination, and organizational operations. Former Sun ’n Lake Improvement District Board Secretary with firsthand experience preparing Board agendas, official minutes, legal notices, and public communications, along with familiarity with Florida's Sunshine Law and public records requirements. Additional experience in social media marketing, digital content creation, promotional design, and business communications through independently managing a small business. Proficient in Microsoft Office and Canva, with strong organizational, writing, and interpersonal skills. Brings a unique combination of institutional knowledge, creativity, and administrative expertise to support effective public communication and community engagement.
Overview
2
2
Languages
1
1
Certification
17
17
years of professional experience
Work History
Customer Service Representative
Sun 'n Lake of Sebring Improvement District
Sebring, FL
01.2026 - Current
- Provide front-line customer service and administrative support for District residents and visitors
- Assist with office communication, document handling, payment processing, and general administrative functions
- Support daily workflow by responding to inquiries, directing concerns appropriately, and maintaining professionalism in a public-facing environment
- Maintained accurate records and assisted with clerical and office support tasks
- Contribute to efficient front office operations while supporting District service standards
SALON OWNER/OPERATIONS MANAGER
Gorgeous Glamour Beautique, LLC
Sebring, FL
03.2024 - 09.2025
- Managed the business's Facebook presence, creating and publishing promotional content to market services and engage prospective clients
- Designed digital marketing graphics, advertisements, and promotional materials using Canva
- Captured photographs and video footage to showcase services, completed work, and business promotions
- Developed content ideas and coordinated visual marketing materials to maintain a consistent business image
- Managed customer communications, scheduling, and daily business operations while independently overseeing marketing initiatives
Volunteer Coordinator
Good Shepherd Hospice
Sebring, FL
07.2019 - 06.2025
- Recruited, screened, interviewed, trained, and onboarded volunteers to support patient care and organizational programs
- Scheduled fingerprinting appointments and facilitated background screenings
- Designed flyers, invitations, and promotional materials to support volunteer engagement, organizational events, and community outreach
- Coordinated volunteer activities, special events, and community engagement initiatives
- Communicated with volunteers, staff, and community partners to promote programs and encourage participation
- Maintained confidential records, compliance documentation, schedules, and departmental reports
Administrative Assistant/Team Supervisor
The Hand Rehabilitation Center of Florida
Sebring, FL
03.2015 - 06.2019
- Provided administrative and operational support in a fast-paced healthcare office environment
- Managed reporting, batching, coding, and office documentation processes
- Maintained employee and office-related records, statistics, and administrative files
- Trained, assigned, supervised, and evaluated front desk reception staff across multiple locations
- Supported internal communication, workflow coordination, and day-to-day office operations
- Assisted with marketing outreach, newsletter preparation, and community relationship efforts
- Represented the organization at community events and workshops
Administrative Assistant/Board Secretary
Sun 'n Lake of Sebring Improvement District
Sebring, FL
01.2010 - 05.2014
- Created District newsletters to communicate information, updates, and announcements to the community.
- Prepared and published legal notices and official District communications.
- Prepared, organized, and distributed Board agendas, meeting packets, and supporting documentation.
- Recorded, transcribed, and maintained official Board meeting minutes and records.
- Supported administrative functions involving Florida's Sunshine Law and public records requirements.
- Coordinated meetings, special projects, and administrative activities while working with District leadership and departments.
Education
High School Diploma -
Sebring High School
Sebring, FLMedical Billing & Coding Certificate
Sanford Brown Institute
Tampa, FLSkills
CORE SKILLS
- Public Relations & Community Outreach
- Newsletter & Promotional Material Development
- Social Media Management & Content Creation
- Canva Graphic Design & Digital Marketing
- Event Planning, Coordination & Promotion
- Photography & Video Content Development
- Florida Sunshine Law & Public Records Familiarity
- Board Administration & Legal Notices
- Professional Writing & Public Communications
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Administrative Operations & Project Coordination
- Bilingual: English & Spanish Typing: 90 WPM
Technical Skills
Technical Proficiencies: Canva | Microsoft Word | Excel | Outlook | PowerPoint | Facebook Business Page Management | Digital Photography | Social Media Content Development
Certification
- Florida Licensed Real Estate Agent (Active)
- Medical Billing & Coding Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
Sun 'n Lake of Sebring Improvement District
01.2026 - Current
SALON OWNER/OPERATIONS MANAGER
Gorgeous Glamour Beautique, LLC
03.2024 - 09.2025
Volunteer Coordinator
Good Shepherd Hospice
07.2019 - 06.2025
Administrative Assistant/Team Supervisor
The Hand Rehabilitation Center of Florida
03.2015 - 06.2019
Administrative Assistant/Board Secretary
Sun 'n Lake of Sebring Improvement District
01.2010 - 05.2014
High School Diploma -
Sebring High School
Medical Billing & Coding Certificate
Sanford Brown Institute