Juliza Escobar
Upper Marlboro,MD
Summary
Adept Medical Coordinator with a proven track record at Maryland Oncology Hematology, enhancing patient-provider relationships and streamlining referral processes for specialized care. Skilled in utilizing advanced software tools and OB/GYN procedures, I excel in teamwork and problem-solving, significantly reducing appointment wait times. My approach ensures high-quality patient care through empathetic and professional communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Coordinator
Maryland Oncology Hematology
07.2024 - Current
- Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
- Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Reduced appointment wait times for patients by effectively managing schedules and optimizing appointment bookings.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Surgical Medical Assistant
Maryland Oncology Hematology
04.2021 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Front Desk Receptionist
Mary's Center
10.2019 - 10.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed all tasks in compliance with company policies and procedures.
IKEA College Park
IKEA
11.2017 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Medical Assistant
Dr Sudeepa Gupta
01.2019 - 04.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Certifcation - Certified Medical Assistant
Career Technical Institute
Washington, DC06-2018
High School Diploma -
Northwestern High School
Hyattsville, MD05-2015
Skills
- Problem-solving abilities
- Reliability
- Teamwork skills
- Setting up and operating equipment
- OB/GYN procedures
- Sterile technique
Certification
- Certified Medical Assistant (CMA)
Languages
Spanish
Native or Bilingual
Timeline
Medical Coordinator
Maryland Oncology Hematology
07.2024 - Current
Surgical Medical Assistant
Maryland Oncology Hematology
04.2021 - 06.2024
Front Desk Receptionist
Mary's Center
10.2019 - 10.2020
Medical Assistant
Dr Sudeepa Gupta
01.2019 - 04.2019
IKEA College Park
IKEA
11.2017 - 03.2020
- Certified Medical Assistant (CMA)
Certifcation - Certified Medical Assistant
Career Technical Institute
High School Diploma -
Northwestern High School
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