Jullie Gomez
Aurora,CO
Summary
Dynamic professional with extensive experience in the food service industry. Skilled in active listening, attention to detail, and maintaining a clean dining environment. Committed to elevating guest experiences and fostering team collaboration for optimal service delivery.
Overview
4
4
years of professional experience
Work History
Waitress
Pupusas House
Aurora, CO
06.2022 - Current
- Provided exceptional customer service in high-pressure dining environment.
- Processed orders accurately using point-of-sale (POS) systems.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new staff on menu items and service protocols.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Hinkley High School
1250 Chambers Rd Aurora, C0 80013Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Cash handling
- Cleanliness
- Handling complaints
- Table setting
- Active listening
- Menu memorization
- Attention to detail
- Food presentation
- Food service etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Gardening
- Offering time and support to shelters for the homeless, women, and animals
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- DIY and Home Improvement
- Animal Care
- Hiking
- Camping
- Backpacking and Hiking
- Gym Workouts
- Music
Timeline
Waitress
Pupusas House
06.2022 - Current
High School Diploma -
Hinkley High School