Julo Cabonita
Kailua Kona
Summary
Dynamic professional with extensive experience at Oshima Surf and Skate, excelling in customer service and data analysis. Proven track record in employee training and sales forecasting, driving business performance and enhancing customer satisfaction. Adept at inventory management and fostering team collaboration to achieve organizational goals.
Overview
2
2
years of professional experience
Work History
Manager
Oshima Surf and Skate
Kailua-Kona, HI
11.2025 - Current
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Coordinated staff scheduling to optimize coverage during peak hours.
- Trained new employees on store policies, product knowledge, and customer service standards.
- Developed promotional strategies that increased foot traffic and engagement with customers.
- Resolved customer inquiries and complaints efficiently, fostering a positive shopping experience.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Oshima Surf And Skate
08.2024 - 11.2025
- Handled customer inquiries and complaints promptly, ensuring satisfaction.
- Generated reports on sales trends, inventory, and financial data.
- Recruited and trained employees to meet job requirements.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed business performance data and forecasted business results for upper management.
Sales Associate
Oshima Surf And Skate
03.2024 - 08.2024
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Upsold additional items based on customer interests and needs.
- Helped customers find specific products, answered questions, and offered product advice whether it be face-to-face or through the phone
Education
High School -
Kealakehe High School
Internship - Landscaping
08-2022
Skills
- Customer service
- Data analysis
- Employee training
- Sales forecasting
- Inventory management
- Employee supervision
- Verbal and written communication
- Time management
- Adaptability and flexibility
Timeline
Manager
Oshima Surf and Skate
11.2025 - Current
Assistant Manager
Oshima Surf And Skate
08.2024 - 11.2025
Sales Associate
Oshima Surf And Skate
03.2024 - 08.2024
Internship - Landscaping
High School -
Kealakehe High School