Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julo Cuevas Guerrero

Vineland

Summary

Security Officer with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Overview

5
5
years of professional experience

Work History

Security Officer

RST Security
10.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.

Customer Service Associate

Wawa
01.2020 - 02.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.

Education

Vineland High School
Vineland, NJ
06-2022

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV monitoring
  • Detail-oriented
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Excellent communication
  • Calm under pressure
  • Active listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Security Officer

RST Security
10.2023 - Current

Customer Service Associate

Wawa
01.2020 - 02.2022

Vineland High School

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