Summary
Overview
Work History
Education
Skills
Languages
Timeline
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July Almanzar

The Bronx,NY

Summary

Dynamic professional with a proven track record at Elderplan/Homefirst, adept in research and maintaining confidentiality. Excelled in admissions support and leveraging Microsoft Excel to analyze enrollment trends, achieving streamlined application processes. Skilled in fostering customer relationships and technical troubleshooting, demonstrating a blend of goal planning and Microsoft Word proficiency.

Overview

2
2
years of professional experience

Work History

Enrollment Coordinator

Elderplan/ Homefirst
New York, NY
06.2024 - Current
  • Compiled detailed reports on case progress and client enrollment using various software programs.
  • Met strict deadlines established by the agency for processing documentation and case applications.
  • Managed and processed client intake forms, applications
  • Responded promptly to client inquiries via phone, email, providing excellent customer service.
  • Maintained a comprehensive database of clients, case files, and sensitive legal information in compliance with insurance policies.
  • Drafted legal documents, including letters of acceptance or rejection, based on case eligibility and client criteria.

Authorized Dealer

Stand up Wireless
New York, NY
08.2023 - 04.2024
  • Collaborated with other departments to coordinate promotional activities.
  • Assisted customers with online ordering processes through various platforms such as websites, apps.
  • Provided technical support to customers regarding product usage and troubleshooting issues.
  • Conducted inventory counts, identifying discrepancies and updating inventory management system.

Mobile Sales Expert

Tmoblie
The Bronx, NY
10.2022 - 08.2023
  • Processed sales transactions accurately with point-of-sale systems.
  • Performed troubleshooting for technical issues related to mobile devices.
  • Tracked inventory levels and restocked shelves when necessary.
  • Provided in-depth product knowledge and customer service to mobile customers.
  • Analyzed customer needs and preferences to recommend suitable products or services.
  • Developed relationships with key accounts by providing personalized service.

Education

Associate of Science - Criminal Justice

Hostos Community College
Bronx, NY
05-2025

Skills

  • Research skills
  • Maintaining confidentiality
  • Goal planning
  • Admissions support
  • Running reports
  • Microsoft Excel proficiency
  • Microsoft Word proficiency

Languages

Spanish
Native/ Bilingual

Timeline

Enrollment Coordinator

Elderplan/ Homefirst
06.2024 - Current

Authorized Dealer

Stand up Wireless
08.2023 - 04.2024

Mobile Sales Expert

Tmoblie
10.2022 - 08.2023

Associate of Science - Criminal Justice

Hostos Community College

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July Almanzar