Julyana Scott
Indianapolis,IN
Summary
Proactive professional with a solid background in customer service and creative problem solving. Known for enhancing team knowledge and delivering exceptional dining experiences through tailored training and management strategies.
Overview
3
3
years of professional experience
Work History
Trainer
Bufflo Wild Wings
Indianapolis, IN
03.2024 - Current
- Developed training materials to enhance team knowledge of menu items and service standards.
- Conducted orientation sessions for new staff, ensuring smooth onboarding and adherence to company policies.
- Assessed trainee performance through regular feedback sessions, fostering continuous improvement.
- Facilitated workshops on customer service excellence, promoting a positive dining experience.
- Collaborated with management to identify training needs and implement effective solutions.
Entrepreneur
Self Employed Web
Indianapolis, IN
02.2023 - Current
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Created marketing content across digital platforms to enhance brand visibility.
- Implemented budgeting practices to optimize financial management and reduce costs.
- Adapted business models in response to changing market dynamics and feedback.
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Determined business plan, mission statement, and vision.
Sales Associate
Burlington
Indianapolis, IN
03.2023 - 03.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure visual appeal and accessibility.
- Processed transactions accurately and efficiently using point-of-sale systems.
Education
High School Diploma -
Lawrence Central High School
Lawrence, IN06-2025
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Brand building
- Business planning
- Customer acquisition
Languages
ASL
Limited Working
Timeline
Trainer
Bufflo Wild Wings
03.2024 - Current
Sales Associate
Burlington
03.2023 - 03.2024
Entrepreneur
Self Employed Web
02.2023 - Current
High School Diploma -
Lawrence Central High School