Jumana Elwawi
Hilliard ,OH
Summary
Dynamic marketing professional with experience at Data Plus, excelling in lead outreach and campaign management. Bilingual in Arabic and English, I leverage strong communication skills to enhance customer engagement and drive conversions. Proven ability to multitask effectively while maintaining high-quality service standards in fast-paced environments. I’m also a certified real estate agent further more proving my ability to work with clients in a professional and productive manner.
Overview
6
6
years of professional experience
Work History
Barista
Marib Cafe
Westerville, OH
08.2025 - Current
- Prepared espresso beverages, specialty drinks, and café orders with consistent quality and speed.
- Operated coffee machines, grinders, and point-of-sale systems during high-volume service periods.
- Maintained clean workstations, sanitizing equipment and surfaces to support food safety standards.
- Took customer orders accurately, answered menu questions, and resolved basic service concerns.
Marketing Agent
Data Plus
Columbus, OH
01.2026 - 04.2026
- Managed lead outreach across email, phone, and CRM platforms to support campaign follow-up.
- Coordinated marketing materials and promotional content aligned with brand messaging.
- Tracked campaign responses and updated records to maintain accurate customer data.
- Collaborated with sales teams to qualify leads and improve conversion handoffs.
Receptionist
Twins Driving School
Hilliard, OH
07.2024 - 04.2025
- Answered inbound calls and directed students to appropriate driving school services.
- Scheduled driving lessons and coordinated instructor availability using office calendars.
- Registered new students, verified paperwork, and maintained accurate client records.
- Processed payments and issued receipts for tuition and service transactions.
Associate
Walmart
Dublin, OH
04.2020 - 10.2020
- Assisted customers with product location, pricing, and store policies
- Stocked shelves and maintained organized sales floor displays
- Operated cash register and processed transactions accurately
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Arts - Marketing
Columbus State University
Columbus, NDAssociate of Arts - Business
Columbus State Community College
Columbus, OH05.2026
Skills
Fluent In Arabic and English
Professional with customer service and communication
Very skilled in multitasking
Timeline
Marketing Agent
Data Plus
01.2026 - 04.2026
Barista
Marib Cafe
08.2025 - Current
Receptionist
Twins Driving School
07.2024 - 04.2025
Associate
Walmart
04.2020 - 10.2020
Bachelor of Arts - Marketing
Columbus State University
Associate of Arts - Business
Columbus State Community College