Jumar Wynn
El Cajon,CA
Summary
Business Management Professional with 8+ years of experience in leadership, insurance claims, sales, and client relations. Known for improving processes, strengthening customer satisfaction, and delivering measurable results. Strong communicator with proven analytical, investigative, and organizational abilities in high-volume environments.
Overview
9
9
years of professional experience
Work History
Auto Claims Specialist
GEICO
Poway, CA
10.2024 - Current
- Manage auto claims with high accuracy, detail, and compliance across liability, coverage, and damage investigation.
- Strengthen claim outcomes through policy application, strong documentation, and customer-focused communication.
- Learn and apply GEICO performance metrics including CAT %, QCR scoring, FNOL, IBC, HC, Liability and Coverage accuracy.
- Improve efficiency using time management, punctuality, and organized workflow discipline.
- Support customer satisfaction by delivering clear explanations, timely updates, and reliable claims handling.
Home Solutions Expert / Sales
Multitaskr
Chula Vista, CA
09.2021 - 09.2024
- Closed 5+ signed contracts and consistently converted leads into funded ADU projects.
- Used CRM and data tracking to analyze lead progress, improving acquisition and retention rates.
- Created tailored proposals using market segmentation and design-based selling strategies.
- Partnered across departments to refine sales playbooks and improve team success metrics.
- Helped train and coach new hires, boosting team synergy and overall sales performance.
Associate Banker
J.P. Morgan Chase
Menlo Park, CA
01.2019 - 05.2021
- Processed 35–50 client transactions daily with precision and strong customer service.
- Strengthened customer relationships through consultative interactions and service consistency.
- Maintained accurate cash drawer operations and financial integrity.
- Contributed to positive team morale and efficient branch workflow.
Supervisor
Ducky’s Car Wash
Atherton, CA
03.2017 - 12.2018
- Supervised and trained a 5–10 person team, improving performance and service output.
- Maintained quality control standards ensuring consistent detailing excellence.
- Improved inventory use, reducing waste and optimizing supply management.
- Delivered excellent customer service contributing to repeat business and retention.
Education
B.S. - Business Management
Menlo College
Atherton, CA01-2021
Skills
- Leadership
- Claims Handling
- Time Management
- Problem Solving
- Customer Service
- Excel
- Communication
- Sales
- Team Leadership
- Quality Control
- Inventory Management
Interests
Reading, Exercise, Running, Sports, Chess, Music, Kayaking
Timeline
Auto Claims Specialist
GEICO
10.2024 - Current
Home Solutions Expert / Sales
Multitaskr
09.2021 - 09.2024
Associate Banker
J.P. Morgan Chase
01.2019 - 05.2021
Supervisor
Ducky’s Car Wash
03.2017 - 12.2018
B.S. - Business Management
Menlo College
ADDITIONAL INFORMATION & AWARDS
Top Performer Award — 5+ new deals for 3+ months; 2+ PAS agreements (2023), Top Sales Employee Award — Consistent ADU onboarding excellence (2023), Black Leader on Campus — Director of Recruitment (2017–2019)