Jumiah Henson
Birmingham,AL
Summary
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
Work History
Delivery Driver
Amazon
Birmingham, Alabama
09.2023 - Current
- Delivered packages efficiently to various locations within assigned routes.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Communicated effectively with dispatch regarding delivery updates and issues.
- Assisted in training new drivers on delivery procedures and best practices.
- Utilized handheld devices to track deliveries and confirm package receipts.
- Followed safety protocols while navigating diverse road conditions.
Transporting passengers
Uber
Birmingham, AL
01.2020 - 01.2026
- Provided courteous customer service while transporting passengers safely to their destinations.
- Followed appropriate safety procedures for transporting passengers or hazardous materials.
- Adhered to state laws governing the operation of motor vehicles when transporting passengers.
- Responsible for safely and efficiently transporting passengers to their designated destination.
- Provided guidance to drivers on safe driving practices in order to reduce risks associated with transporting passengers or goods.
Lead Loading Dock Clerk
Amazon
Huntsville, Alabama
05.2020 - 08.2023
- Supervised loading dock operations and ensured compliance with safety protocols.
- Coordinated schedules for incoming and outgoing shipments efficiently.
- Trained new clerks on loading procedures and dock equipment use.
- Implemented process improvements to enhance workflow efficiency on the dock.
- Monitored equipment performance and reported maintenance needs promptly.
General Warehouse Associate
Amazon
Huntsville, AL
03.2018 - 08.2023
- Operated forklifts to transport products within the warehouse efficiently.
- Sorted and organized inventory to maintain an orderly storage system.
- Loaded and unloaded shipments, ensuring accurate placement of items.
- Collaborated with team members to meet daily production goals effectively.
- Conducted regular equipment checks to ensure proper operation and safety compliance.
- Packaged products for shipment, following company guidelines for quality control.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Assisted in training new associates on warehouse procedures and best practices.
- Assisted with physical inventories by counting stock items and reconciling actual stock count to computer-generated reports.
Education
CDL Class A - CDL Program
160 Driving Academy
Birmingham, AL 07.2022 - 08.2022
Dalton High School
Huntsville, ALSkills
- Vehicle inspection
- Package tracking
- Route optimization
- Safety compliance
- Workflow efficiency
- Process improvement
- Customer service
- Time management
- Delivery logging
- Order picking and processing
- Shipping and packaging
- Forklift operation
- Pallet jack and hand truck operation
Timeline
Delivery Driver
Amazon
09.2023 - Current
CDL Class A - CDL Program
160 Driving Academy
07.2022 - 08.2022
Lead Loading Dock Clerk
Amazon
05.2020 - 08.2023
Transporting passengers
Uber
01.2020 - 01.2026
General Warehouse Associate
Amazon
03.2018 - 08.2023
Dalton High School