June Burton
Lawton,OK
Summary
Dependable professional with strong communication and problem-solving skills. Proven ability to enhance customer satisfaction and maintain effective teamwork in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MAT/HTS
Community Access, Inc
Lawton, OK
11.2022 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant Store Manager
Family Dollar
Lawton, OK
04.2020 - 10.2022
- Led team in daily operations to ensure high standards of customer service and store presentation.
- Developed and implemented training programs for new staff, enhancing productivity and team cohesion.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Collaborated with management to optimize store layout, improving customer flow and accessibility.
- Monitored compliance with company policies and procedures, fostering a safe work environment.
- Managed vendor relationships, negotiating terms to ensure timely delivery of products and supplies.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Laundry Attendant
Hilton Garden Inn Hotel
Lawton, OK
09.2018 - 04.2020
- Operated laundry machines efficiently to ensure timely service delivery.
- Sorted and categorized linens and garments for optimal processing.
- Maintained cleanliness and organization of laundry area, adhering to safety protocols.
- Inspected finished laundry items for quality control and damage assessment.
- Trained new staff on equipment use and best practices in laundry operations.
- Implemented inventory management techniques to track linen usage effectively.
- Collaborated with housekeeping team to ensure timely availability of clean linens for guest rooms.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Collected soiled linens and clothing and pretreated stains.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
Education
High School Diploma -
Altus Adult Educaion
Altus, OK04-2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Multitasking
- Computer skills
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
Certification
- CMT - Certified Medication Technician
- CPR, REDCROSS - 2025
- FirstResponder, REDCROSS - 2025
Timeline
MAT/HTS
Community Access, Inc
11.2022 - 12.2025
Assistant Store Manager
Family Dollar
04.2020 - 10.2022
Laundry Attendant
Hilton Garden Inn Hotel
09.2018 - 04.2020
High School Diploma -
Altus Adult Educaion