June Cage
Decatur,GA
Summary
Qualified Claims Specialist versed in investigating disability claims, verifying information on favorable decisions, and managing settlements. Friendly and upbeat team player with organized and disciplined approach. Offering 39 years of claims experience.
Overview
38
38
years of professional experience
Work History
Claims Specialist
Social Security Administration, SSA
Norcross GA, GA
11.1980 - 04.2019
- Modeled exceptional customer service skills. Social Security Administration serve over 600 people daily.
- Follow up with customers on unresolved issues.
- Conducted full claim investigations and reported updates and legal actions.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Escalated files with significant indemnity exposure to supervisor for further investigation.
- Generated, posted and attached information to claim files.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Checked documentation for accuracy and validity on updated systems.
- Verified client information by analyzing existing evidence on file.
- Posted payments to accounts and maintained records.
- Prepared insurance claim forms or related documents and reviewed for completeness.
Education
No Degree - Business Administration
Dekalb Community College
Decatur GaNo Degree - Business
Phillips College of Atlanta
Atlanta, GANo Degree - Business Administration
Shorter College
Riverdale GaNo Degree - Business Administration
Strayer University
Lithonia GaHigh School Diploma -
J.C. Murphy High School
Atlanta, GA06.1981
Skills
- Settlement determinations
- Coverage assessments
- Claims
- Accident investigations
- Insurance coverage verification
- Documentation review
- Excellent administrative abilities
- Understanding of medical terms
- Documentation abilities
- Excellent Communication
Timeline
Claims Specialist
Social Security Administration, SSA
11.1980 - 04.2019
No Degree - Business Administration
Dekalb Community College
No Degree - Business
Phillips College of Atlanta
No Degree - Business Administration
Shorter College
No Degree - Business Administration
Strayer University
High School Diploma -
J.C. Murphy High School