June Grier
Joppa,MD
Summary
Dedicated Community Manager with a proven track record. Hands on manager with almost 19 years experience. Hardworking, friendly and professional demeanor, in a fast-paced environment. Excellent customer service and with passion for working with and for people. Solutions-oriented problem-solver mindset. Skilled in Realpage (OneSite) property management system.
Overview
19
19
years of professional experience
Work History
Community Manager
Acento Real Estate Partners
04.2020 - Current
- Manage 180 unit apartment community.
- Continuously assessed community goals and objectives, making data-driven decisions.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized monthly community events, fostering a sense of belonging among members and promoting networking opportunities.
- Managed community within established cost constraints.
- Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
- Provided management with variance report and end of month report.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Enforced policies and procedures to maintain property to highest standards.
Leasing Manager
Awalt Builders, Inc.
08.2005 - 04.2020
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Organized and hosted monthly community events, fostering, positive living environment for tenants.
- Responded to messages and inquiries from various parties.
- Communicated effectively with owners, residents, and on-site associates.
- Completed annual rent calculations using housing database software.
- Planned special events such as movie night, bingo night and resident appreciation day.
Education
Bachelor of Arts - Business Administration
Strayer University
Baltimore, MD04.2011
Skills
- Community Engagement
- Daily Operations Management
- Property Inspections
- Resident relations
- Proficient in Realpage-Onesite
- Conflict handling
- Customer Support
- Tenant Eligibility Determination
- Affordable housing programs knowledge
Work Preference
Work Type
Part TimeWork Location
RemoteTimeline
Community Manager
Acento Real Estate Partners
04.2020 - Current
Leasing Manager
Awalt Builders, Inc.
08.2005 - 04.2020
Bachelor of Arts - Business Administration
Strayer University
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