June Gurule
Hooper,UT
Summary
Results-driven Aftermarket Sales Administrator excelling in client relationship management and cross-selling strategies. Enhanced sales processes and fostered customer loyalty through effective account management and interdepartmental communication. Demonstrated strong organizational skills and adaptability, contributing to team success in dynamic environments.
Overview
27
27
years of professional experience
Work History
Aftermarket Sales Administrator Sr.
Oshkosh Aerotech Jetway
Roy, UT
09.1999 - Current
- Coordinated communication between sales and production teams to align inventory with customer demand.
- Streamlined sales order processing to enhance accuracy and efficiency in operations.
- Analyzed customer feedback to identify trends, informing product development strategies and service improvements.
- Developed training materials for new staff, improving onboarding efficiency and knowledge retention.
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Kept detailed records of daily activities through online customer database.
- Negotiated prices, terms of sales and service agreements.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
High School Diploma -
Ogden High School
Ogden, UTSkills
- Client relationship management
- Account management
- Sales support
- Sales process optimization
- Product knowledge
- Report generation
- Production support
- Time management
- Analytical skills
- Problem-solving
- Teamwork and collaboration
- Problem-solving abilities
Timeline
Aftermarket Sales Administrator Sr.
Oshkosh Aerotech Jetway
09.1999 - Current
High School Diploma -
Ogden High School