June-James Beasley
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Barista
Caffe Ladro
05.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Spa Attendant
Salish Lodge
01.2023 - 05.2023
- Ensured proper sanitation procedures were followed for all areas of the facility, reducing risk of contamination or illness.
- Provided attentive service to clients during their visit, contributing to a relaxing and enjoyable experience.
- Quick organization skills sorting backroom supplies.
- Enhanced guest satisfaction by responding promptly to inquiries or concerns with professionalism and empathy.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
- Scheduled routine deep-cleaning tasks ensuring high standards of hygiene across all areas within the facility.
- Coordinated closely with spa management to proactively address any issues or areas of concern that arose during daily operations.
Kennel Technician
Cascade Kennels
06.2018 - 12.2022
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Education
High School Diploma -
Bothell High School
Bothell, WA06.2020
Skills
- Suggestive Selling
- Payment Processing
- Beverage Preparation
- Health Codes Compliance
- Clear and Effective Communication
- Menu Memorization
- Service-Oriented Mindset
- Engaging Personality
- New Hire Training
- Handling Difficult Customers
- Teamwork and Professionalism
Musician
Im a bassist in a local Seattle based Punk grunge band that started in May 2023.
Timeline
Barista
Caffe Ladro
05.2023 - Current
Spa Attendant
Salish Lodge
01.2023 - 05.2023
Kennel Technician
Cascade Kennels
06.2018 - 12.2022
High School Diploma -
Bothell High School
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